Guidance

GP Appointment Data (GPAD)

About the dashboard

The GP Appointments Data (GPAD) Dashboard provides information about scheduled activity and usage of GP appointments at practice level. The aim of the dashboard is to inform users about activity in their own practice and the impact of seasonal pressures for management information.

It’s only accessible via NHS smartcard.

The dashboard provides

  • A summary of total appointments by status, mode, Health Care Profession (HCP), time from booking to an appointment, duration, national category and SDS (Spine Directory Services) role across patients registered to practices on your NHS smartcard
  • Total appointments comparison to previous periods
  • Appointment Cross Tabs analysis by Status/Mode/HCP/time from booking to an appointment/National Categories/SDS Role
  • Data Quality Summary page to highlight data quality issues
  • National Categories Cross tab along with metrics showing mapping progress to date
  • Ability to download data for further analysis

Useful resources

Recording GP appointments – consolidated guidance.  This is a useful resource for practices that we would recommend taking a look at. It details the national categories for appointments relevant to GPAD.

GPAD dashboards have been created to support practices, PCNs and ICBs.  Details of each dashboard and how to access are accessible via these links:

General practice GPAD dashboard

Primary care network GPAD dashboard

For GPAD dashboard queries contact: NHS England Contact Centre: enquiries@nhsdigital.nhs.uk  0300 303 5035.

Any queries regarding the published GPAD data:  primarycare.domain@nhs.net

You may also find GP Appointments Data dashboard – national category mapping guide – NHS England Digital a useful resource.

NHS England » Improving GP appointment data

For statistics:

Appointments in General Practice – NHS England Digital

RCGP Key general practice statistics and insights – appointments

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Last Reviewed Date
27/07/2026