Introduction
To help support your practice in communicating with your patients and avoid unnecessary patient contact with GPs, we have various resources which you can print as posters, post on your website, or circulate via your social media channels.
See Wessex LMCs Key Patient & Media Messages to help practices communicate the pressures of general practice to patients
See Wessex LMCs Local and National General Practice Data which brings together key workforce, workload and patient demand information in one easy-to-access location.
Appointment Data and DNAs
Also see Local and National General Practice Data for further appointment statistics.
Access to General Practice & Patient Awareness
Ghost Patient Poster ^
Ghost Patient Waiting Room Animation^ YouTube Link / MP4 File
Why is General Practice Under Pressure YouTube Film / MP4 File / PowerPoint
Extended Healthcare Team
Pharmacist/ First Contact Physio/ Extended Team/ General Practice Nurse/ Physician Associate/ Social Prescriber Link Worker
NHSE East of England team have produced a series of useful animations to introduce the extended healthcare team to the patients
General Practice Key Messages
This page and the below infographics taken from it, including all linked content is © 2024-2025 Dr Michael Wong / Derbyshire LMC and may not be reproduced or modified in any way without permission. Practices wishing to use any of this media in this way (other than sharing) should get in touch first
Patient Relationships
Establishing positive and trusting relationships with patients has long been recognised as an essential component of practice and is important for effective care.
The BMA toolkit will help you:
- Identify key factors to consider when facing common dilemmas
- Learn good practice & ethical standards Understand
- legal principles relating to the relationship
Secondary Care Referrals
Self Care Forum Fact Sheets
The Self Care Forum fact sheets aim to help clinicians and service-users discuss issues around self care within the practice/pharmacy setting and especially how to handle the symptoms in the future. They provide patients with information on:
- Useful facts
- What people can expect to happen (the natural history)
- What people can do to help themselves – now and in the future
- When to seek medical help (the ‘red flags’)
- Where to find out more
The fact sheets are free to download from the Self Care Forum website and may be printed and distributed without further permission. If however, the content is altered permission would need to be sought (email selfcare@selfcareforum.org).
Staff Respect & Anti Abuse
The Call I Just Took Film
email info@igpm.org.uk for a downloadable version
Travel Messages
Further Resources
The Healthier Together website provides advice for parents, young people and pregnant women, and clinical resources to support healthcare professionals – which means that a child is likely to receive consistently high-quality care, irrespective of which healthcare professional they see.
Public Health England have a library of resources available in different languages for Primary Care to utilise.
Creating a highly usable and accessible GP website for patients