To help support your practice in communicating with your patients and avoid unnecessary patient contact with GPs, we have linked to various resources which you can print as posters, use on your website or circulate via your social media channels. Looking for a comms resource not featured on our website? Contact us below.Contact Us
Access to General Practice
Where’s My GP?
Appointment Data and DNAs
Wessex appointment data released by NHS Digital
Awareness of ARRS Roles / Extended Healthcare Team
With thank to our colleagues on the IOW for producing and sharing these editable assets
News article explaining the roles patients may see in their GP surgery
Animation from NHS Confederation
Awareness of General Practice Pressures
See Wessex LMCs Key Patient & Media Messages to help practices communicate the pressures of general practice to patients
Building Patient Relationships
Establishing positive and trusting relationships with patients has long been recognised as an essential component of practice and is important for effective care.
The BMA toolkit will help you:
- Identify key factors to consider when facing common dilemmas
- Learn good practice & ethical standards Understand
- legal principles relating to the relationship
Self Care Forum Fact Sheets
The Self Care Forum fact sheets aim to help clinicians and service-users discuss issues around self care within the practice/pharmacy setting and especially how to handle the symptoms in the future. They provide patients with information on:
- Useful facts
- What people can expect to happen (the natural history)
- What people can do to help themselves – now and in the future
- When to seek medical help (the ‘red flags’)
- Where to find out more
The fact sheets are free to download from the Self Care Forum website and may be printed and distributed without further permission. If however, the content is altered permission would need to be sought (email firstname.lastname@example.org).
Community Pharmacy England has released a series of resources to help promote the new Pharmacy First service to patients and members of the public. A variety of resources are available to download, including posters, social media content, flyers and a local press release. The messaging and graphics have been developed with the input of pharmacists and pharmacy owners, to highlight the benefits of the service to patients, the public, and the NHS
Wessex Healthier Together
The Wessex Healthier Together website provides advice for parents, young people and pregnant women, and clinical resources to support healthcare professionals – which means that a child is likely to receive consistently high-quality care, irrespective of which healthcare professional they see.
Public Health England have a library of resources available in different languages for Primary Care to utilise.