GP Online Services
The demand for access to General Practice seems unstoppable. If you doubled your reception workforce you probably would still not have enough capacity to meet the demand from phone calls between 8 and 9am.
Do you promote the online booking of appointments?
Do you encourage patients to have online access to their clinical records and results?
Do you take advantage of patients ordering prescriptions online and moving to e-precribing?
Does your practice have a Facebook and Twitter Account? Do you know what they are?!
Here is some helpful information and templates that you might want to use - click here.
Patient Online Toolkits
The Patient Online programme has released two new toolkits to support GP practices, CCGs, CSUs and other NHS organisations with the effective promotion of online services to patients: ordering of repeat prescriptions, booking of appointments and viewing of medical records. The toolkits consist of templates for web copy, press releases, social media and newsletters as well as instructions on how to order the new range of promotional materials. These materials have been tested with patients across the country and now say “GP online services” instead of “Patient Online”, as a survey revealed patients related to this better.
Contact email address for any queries: email@example.com
CQC Fees - Consultation
As I am sure you will have seen CQC are currently out to consultation around their fees for 2016/17 and their fee increases in future years.
Click here to see the BMA response to this.