Current Vacancies

Hart Health Partnership is a large Practice in Fleet, Hampshire, serving a list of 28000 patients. We have a diverse multi-disciplinary team with 22 GPs, 11 Nurses, 4 paramedics, 1 ANP as well as other allied colleagues such as First Contact Physiotherapists, a Health & Wellbeing Coach, Pharmacy colleague and a large care navigation and admin team.

We are looking for an administrator who will also undertake secretarial duties working 30 hours per week over 4 days.

Roles and responsibilities:

The following are the core responsibilities of the Administrative Assistant/Medical Secretary. There may be, on occasion, a requirement to carry out other tasks.

• Undertake a broad spectrum of administrative duties commensurate with the role
• Process incoming and outgoing mail
• File and store records as required
• Process changes to patient registration, deduction of record and new patient registration
• Be involved with Chronic disease recall
• Processing online consultations
• Process requests for information i.e., SAR, insurance/solicitor’s letters and DVLA forms
• Input data into the patients’ healthcare records as necessary
• Answer incoming phone calls, transferring calls or dealing with the callers’ requests appropriately
• Assist with total triage administration
• Type letters, reports and associated documentation as required and within the specified timescales as appropriate for the referral
• Process referrals using the electronic referral system (ERS)
• Liaise with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
• Accurately input and code SNOMED CT data on the clinical IT system
• Act as a chaperone as required
• Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on safeguarding adults and safeguarding children