Third Party Training & Events - Practice Managers & Team Leaders
The following links may be of interest for Practice Managers
Please do not contact Wessex LMCs about these events & programmes. These are being advertised here for your information. Please follow the blue links for information and contact details.
Basic Sign Language
A new initiative to encourage more healthcare and/or non-clinical staff to take up sign language as an extra language and skill, is now available locally. The Signs4Life scheme is to help people to communicate and engage with vulnerable service users, patients, and colleagues, who may be hard of hearing. For more details on the Winter community programs, please sign up here https://signs4life.org/in-the-community/
Coaching & Mentoring
Thames Valley & Wessex Leadership Academy: Coaching and mentoring for PMs in Hants, IOW, Dorset and South Wiltshire: https://se.leadershipacademy.nhs.uk/development-opportunities-and-support/coaching-and-mentoring-2/
Mentoring and finding a mentor
CQC Interactive Workshop
DBG provide CQC workshop style training sessions. You can draw on the knowledge of our experienced practice assessors to gain a better understanding of the CQC regulations and expectations. http://www.thedbg.co.uk/medical/training/cqc-interactive-workshop/. For further information please email sales@ddgroup.com or phone 0800 028 1697
e-Learning for Healthcare
e-Learning for Healthcare (e-LfH) is a Health Education England (HEE) Programme working in partnership with the NHS and professional bodies to support patient care by providing e-learning to educate and train the health and social care workforce. Various programme are available for e-learning: https://www.e-lfh.org.uk/programmes/. For more information please email enquiries@e-lfh.org.uk
FP34 Training
Ash Lane Consulting have a range of live webinars that explain everything you need to know about Personally Administered Items and how the FP34/PPA claims process leads to the payment of Prescribing Drugs Income. There is a free 15 minute recorded webinar along with a number of in-depth live webinars tailored to the different roles in the practice. Live webinars are scheduled throughout the year. Full details available at www.ashlane.co.uk/training.
For more information contact Richard at Ash Lane Consulting on 07980 800615 or email richard@ashlane.co.uk
Health & Safety
- DBG provide in practice training on Health & Safety and Fire Safety Awareness and Fire Marshal training: http://www.thedbg.co.uk/medical/training/. For further information please email sales@ddgroup.com or phone 0800 028 1697
- Sirius Business Services provides a wide range of Health and Safety courses to ensure your company and staff are able to meet the demands of current legislation: https://www.siriusbusinessservices.co.uk/services/health-safety/. For further information please email info@siriusbusinessservices.co.uk or call 01305 769969
Human Resources
- 'Updating your HR skills' is a training session aimed at managers in Primary Care who already have an understanding of HR and Employment Law. Delegates will update their skills and knowledge of employment law and HR based on recent developments and explore some complex common situations which occur in Primary Care. Find out more on the Thornfields website here: https://thornfields.co.uk/courses/updating-your-hr-skills/ or email thornfields@firstpracticemanagement.co.uk
- PMS offer a workshop on HR & employment issues. Participants will improve their understanding of the contractual and legal requirements of staff employment and will receive frameworks for managing staff behaviour. They will also gain insight into human resource management. Find out more here: https://practicemanagersuk.org/workshops/employment-issues/ or email enquiries@practicemanagersuk.org
IT
This bundle from How2 contains videos that may be of particular interest to anyone with the role of a Practice Manager. The content includes, for example, videos on: Navigating, configuring and using the EMIS Web Care Record; Docman 10; iGPR; Registrations and Deductions; Patient Online Access and sending Tasks and Screen Messages. As well as this Role-related Bundle, you can find videos according to different ‘Themes’ and by using Keywords to search. More content is being added regularly to the How2 site, to update and increase the resources available to you.
Leadership & Management
- Cherith Simmons designs and delivers a wide range of leadership and management development programmes: https://cherithsimmons.co.uk/. For more information call 01932856565 or email enquiries@cherithsimmons.co.uk
- NHS England » National General Practice Improvement Programme
- NHS Learning Zone (fully funded). The Leadership Learning Zone is a flexible e-learning resource that takes a learner on an interactive exploration of key areas of leadership development. This resource is equally relevant to learners who are just starting in their careers as well as experienced managers who want to consolidate their leadership capabilities.
- South West – Dorset & BSW: https://southwest.leadershipnhs.uk/
- South East – Hants & IOW: https://southeast.leadershipnhs.uk/
- PCC is an independent provider of training, support, development and consultancy services. Various e-learning courses available including leadership, managing workload and building resilience: https://www.pcc-cic.org.uk/leadership/. For more information please email Enquiries@pcc-cic.org.uk or phone 0113 2124 180
- Thornfields is a one stop shop for your training, development and management consultancy needs in Primary Care: See ILM 3 Award in Leadership & Managing People with Confidence | Thornfields or Leading People in Primary Care | Thornfields. For more information please email thornfields@firstpracticemanagement.co.uk or phone 0333 240 4055
- Trusted Training and Development Partners. (thedevelopmentpeople.co.uk)
Legal Seminars
Lockharts Solicitors / VWV are Healthcare law specialists, with over 25 years' sector experience: https://www.vwv.co.uk/news-and-events/events. For more information phone 020 7405 1234
LGBTQ+
- LGBTQ / Gender Identity Training Workshop Outline Menus (Virtual or Face-to-Face Training Workshops)
- LGBTQ+ Awareness - This LGBTQ+ Awareness course will cover some of the specific language and terminology that is used in relation to LGBTQ+. This course will also cover discrimination and intersectional discrimination in detail, as well as looking in depth at the difference between bullying and harassment.
- LGBTQ+ Awareness Training - Designed for anyone wanting to develop their awareness of LGBTQ+ rights and issues in the workplace. It's particularly useful for those who need to manage LGBTQ+ issues in an organisation, for those with LGBTQ+ colleagues, and for those who work with young people.
- LGBT Foundation’s Training Academy
- LGBT Health Hub from the RCGP
Menopause
Mental Health
- Maudsley Learning: These courses are ideal for nurses working in GP practices or any other primary care setting, and are mostly designed for nurses working with adults.
Pensions
A series of pension webinars from ISM
Practice Managers Association
The Practice Managers Association (PMA) is a UK-wide membership body that provides insight, training, education and interaction opportunities for all those involved in general practice.
- The PMA has launched a new education programme specifically designed for existing and aspiring primary care managers, comprising ILM Level 3 and ILM Level 5 Diplomas in Leadership & Management. They provide an excellent opportunity to achieve an internationally recognised formal qualification, regardless of current levels of experience.
- PMA GP Assistant Practice Manager – ILM Level 3 Diploma in Leadership & Management. This course and qualification is ideal for those aspiring into a practice management role whether currently working within a GP surgery or elsewhere. It is also ideal for practice staff who may subsequently move into primary care management as career progression or as part of succession planning. It is suitable for all employees who are expected to develop the skills necessary to lead or manage teams.
- PMA GP Practice Manager – ILM Level 5 Diploma in Leadership & Management. The PMA GP Practice Manager ILM Level 5 Diploma course is designed for those already working in an established management role. It provides all that is needed to reach full potential as well as the opportunity to achieve an internationally recognised formal qualification.
For more information please visit https://practicemanagersuk.org/ email enquiries@practicemanagersuk.org or phone 0330 111 6459
Practice Management
- Blue Stream Academy offer various e-learning modules specific for GP Practices including Absence Management, Communication, GDPR, Inductions, Performance Management, Recruitment and many more: Our eLearning System (bluestreamacademy.com). For further information email info@bluestreamacademy.com or phone 01773 822549
- Network for Practices offers a comprehensive range covering NHS Pensions, management and leadership skills, Health & Safety, fraud and forgery, and more: https://www.networkforpractices.co.uk/non-clinical-1 For further information email thelmaspeed@networkforpractices.co.uk or phone 07539 440633
Practice Management for Your Surgery
The Surgery Network offer a short course covering:
- Purchasing and Cost Control Analyses
- PAI Reimbursements, Stock Control and FP34 Script Validation
- Reception Cash Control and Revenue Analyses
- Monthly Management Controls
Find out more at: https://www.surgerynetwork.org.uk/training/. For further information please email info@surgerynetwork.org or phone 01722 580085
Recruitment - e-Learning for PMs in Hants and Dorset
On-line Safer Recruitment training module available to all GP practices across Wessex. One license has been secured per practice and you will have the option to decide locally who will hold this in your surgery. The learning will provide an excellent grounding in the essentials of safer recruitment, including the recruitment of those you employ to work or volunteer with children, young people and adults.
How to access the course:
- Please access the module via www.vctms.co.uk
- Enter your practice J Code as username and Training123 as temporary password
- At start-up you will be asked to update your name (it will appear on your certificate on completion). If needed, you can also update this later on in your profile section.
- On the right hand side you will see your generic profile. Click on ‘Edit Profile’ to change your email address and also your password.
- Once the learning module is completed you will be given the choice to complete a quiz and if successful, print your certificate. You will be given three attempts to pass the quiz after which the account will be locked. Please contact the training provider (details below) should your account need a reset.
- The lifetime of each individual licence is 1 year.
For more information please email leanersupport@virtual-college.co.uk or phone 01943 885095
Stress, Burnout & Wellbeing
For non-clinical Primary Care staff: Effective, Practical Workshops that give you the Tools and Techniques for Reducing Stress and Burnout, Promoting Self-Care & increasing your sense of Well-Being: gabbyprowsetraining.co.uk
Workforce & Training Needs Assessment
Key Medical Services (KMS) supports GP practices through bespoke workforce and training solutions. We look to provide appropriate healthcare professionals to assist GPs with their workloads. We work with practices to resolve workforce issues in the short, medium and long term whilst at the same time supporting the existing practice’s workforce with training solutions. These enable practices to become CQC compliant, whilst meeting their workforce’s Continuing Professional Development needs. By motivating staff, resolving immediate issues and planning for a better future we enable practices to move forward and flourish
Workforce & Training Needs Assessment - Key Medical Services (KMS)
For more information email polly.ellison@keymedicalservices.co.uk or phone 07967 272920
