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Governance & Confidentiality

Covid-19 - Remote Consultations and IT

Remote Consultations As primary care moves to a total triage system, NHSE have produced a document with advice on how to establish a remote 'total triage' model in general practice using online consultations. This document, works through the set up process including implementation within PCNs...

DVLA

DVLA - Consent for the Release of Relevant Medical Information You do not need to see the written consent of your patient to share relevant information with the DVLA, the consent will have been given and this is legally assured In August 2009, rules called Consent by Assurance were implemented...

Employment Contract Clauses

Confidentiality & Data Protection All Employees must strictly adhere to the applicable GMC Guidance on patient confidentiality and the Practice Data Protection Act Policy. You must not use or disclose confidential information about the Practice’s patients or its business other than as expressly...

GDPR, Legal & Contracts - Audio & Video Podcasts and Recorded Webinars

You can record your reflections on this form or via your learning diary here: https://www.fourteenfish.com/about/learningdiary ​​CQC are particularly keen to see any evidence of your listening and how you apply it. Bite-Size Programme for Managers - Premises Designed for Practice Managers...

Good Practice Guidelines for GP Electronic Patient Records

The links below give useful guidance on all aspects of GP electronic records, produced by the DOH, in conjunction with RCGP and BMA: Good Practice Guidelines for GP Electronic Patient Records, Version 4, 2011 (Full Version) Good Practice Guidelines for GP Electronic Patient Records, Version 4,...

Information Goverance - Caldicott

The December 1997 Caldicott Report identified weaknesses in the way parts of NHS handled confidential patient data. The report made sixteen recommendations , one of which was the appointment of Caldicott guardians, members of staff with a responsibility to ensure patient data is kept secure. It...

Information Goverance - Confidentiality: Recycling

Introduction We have recently been asked for advice on the data protection implications of using a commercial company for recycling confidential waste paper. The company undertakes to bag up all paper securely, before taking it to their central recycling plant where all employees have been...

Information Goverance - PCN: Data Sharing Agreement

NHS England has published a data sharing and data processing template for PCNs, jointly agreed with the GPC England, which are available on the NHS England GP contract page - click here. I have also attached the two documents to this email. While the use of these templates is not mandatory, and...

Information Goverance - Requests for Disclosure of Data for Secondary Purposes

Examples of secondary uses include commissioning, risk stratification and audit purposes. The guidance document below issued by the BMA outlines the considerations you must make before allowing release of information and how best to release that information. For more information go to:...

Information Goverance - Sending Patient Confidential Data via NHS.net email

Hints & Tips. . . Emails sent to secure email domains Always consider first if email is the best way to send the information. NHS.net email is automatically encrypted in transit, therefore any email sent from one NHS.net email account to another (e.g. xxx@nhs.net to yyy@nhs.net) is secure. The...

Information Goverannce - Data Sharing: General Principles

General Principles Before sharing personal information you should ask yourself these relevant questions: What information do you wish to share? What is your purpose in sharing this information? Do you have reasonable expectations to share? Can you achieve your purpose without sharing the...

Information Governace - UK GDPR Headlines

BMA Guidance To read the BMA's latest guidance on Subject Access Requests (including fees), Data Protection Officers, FAQs and more go to: https://www.bma.org.uk/advice/employment/ethics/confidentiality-and-health-records/general-data-protection-regulation-gdpr and click on 'further...

Information Governance - Confidentiality

Medical confidentiality is at the bedrock of the Doctor-Patient relationship and it is enshrined in a number of codes, guidelines and laws. The GMC has produced updated Guidance on Confidentiality with individual leaflets covering how care guidance applies in a range of situations doctors often...

Information Governance - Confidentiality after Death

Access to the Health Records of Deceased Patients Note: Although the UK GDPR does not apply to data concerning deceased persons, the ethical obligation to respect a patient's confidentiality continues beyond death. The Access to Health Records Act 1990 (AHRA) provides a small group of people...

Information Governance - Personal Data Rights (access, correction, objection & more)

Data Protection legislation (UK GDPR & other related items) gives individuals the following rights: A right of access to a copy of the data held about them by a data controller A right to have errors corrected A right to have data erased (in limited circumstances) A right to restrict...

Information Governance - Release of Data without Consent

Patient data is sensitive personal data and must always be processed in accordance with the Data Protection Principles . It is also protected by the Human Rights Act, the Common Law Duty of Confidentiality and the doctor's professional obligation to respect patients' dignity and privacy....

Information Governance - Staff and Confidentiality

The LMC is occasionally contacted by practices that have received complaints relating to a member of staff breaching patient confidentiality. In some of these cases they relate to staff who are no longer employed by the practice. We would recommend that you: Check that you all have a clause...

Information Governance - Support Contacts

Please see below details of who to contact if you have queries relating to Information Governance: Hampshire & IOW CCGs Tel: 02380 627579 Email: SCWCSU.IGenquiries@nhs.net BaNES, Wiltshire & Swindon CCGs: Email: GP-IGEnquiries.scwcsu@nhs.net Dorset CCG: Tel: 01305 363567 Email:...

Information Governance - Text/SMS Messaging

Text/SMS Messaging Patients Text or SMS messaging allows practices to contact large numbers of patients within a small time frame. It has been shown to significantly cut Do Not Attend (DNA) rates when used to inform patients of their appointments, but can have other uses including asking...

Information Governance - The Data Security and Protection Toolkit

The Data Security and Protection Toolkit (DSPT) The Data Security and Protection Toolkit replaced the Information Governance toolkit in April 2018. The toolkit is an online self-assessment tool that allows organisations to measure their performance against the National Data Guardian's 10 data...

InformationGovernance - Requests for Information from Dignitas

We have been made aware that Dignitas may contact a patients GP for information if that patient contacts them considering assisted suicide. How should you respond? The Suicide Act provides that 'a person who aids, abets, counsels or procures the suicide of another, or an attempt by another to...

Living Wills, Enduring Powers of Attorney and Lasting Powers of Attorney

Enduring Power of Attorney An Enduring Power of Attorney was an instrument used by a person to nominate someone to look after their affairs. Any Enduring Power of Attorney executed prior to 1st October 2007 will still be valid. No new Enduring Power of Attorneys can be created. They have been...

Medical Records - Adopted Children

Under adoption legislation, an adopted child is given a new NHS number, and all previous medical information relating to that child is put into a newly created health record. Any information relating to the identity or whereabouts of the birth parents should not be included in the new record....

Medical Records - Handling and Retention

A brief summary of the more detailed advice is available here which includes advice about how long medical records should be kept. For definitive advice please click here: Records Management Code of Practice for Health and Social Care 2016 GMC Good Medical Practice requires that: 'you keep...

Message in a bottle

The Lions Message in a Bottle scheme is a simple idea designed to encourage people to keep their personal and medical details on a standard form and in a common location - the fridge. The Lions Message In A Bottle Scheme 257 Alcester Road South Kings Heath Birmingham B14 6DT You can...

NHS Choices - Responding to Negative Feedback

Negative comments posted on the NHS Choices website. . . GPC has been made aware that there is some confusion concerning the procedures in place when a practice receives notification of negative comments posted on the NHS Choices website. To clarify. . . Practices are notified of a comment...

Parental Responsibility, Access to Children’s Medical Records and Parental Disputes.

Basic principles Parental responsibility refers to the rights, duties, powers and responsibilities that most parents have in respect of their children. Parental responsibility includes the right of parents to consent to treatment on behalf of their children, provided the treatment is in the...

Patient Demographic Services (PDS)

Please refer to the following document for Guidance: Patient Demographic Services, Nov 2008

Recording Telephone Conversations

The principles to consider if you are thinking of recording telephone calls within your practice: You must not single out conversations with individual callers - i.e. you can't just record conversations with "difficult" patients, if you are going to record then this must be done as a matter of...

Summary Care Record (SCR)

What is Summary Care Record The SCR is intended to support patient care in urgent and emergency care settings. The SCR stores a defined set of key patient data for every patient in England except those who elect not to have one. This data makes a summary record created from information held on...