Receptionists, Administrators & Secretaries Webinars
A webinar focusing on Receptionists, Administrators & Secretaries - "Happiness & Staying Motivated!" - 13th November 2020
At the Heart of the Surgery, your role has the ability to impact nearly everyone you come into contact with - patients, staff, GPs, outside agencies and more. This is amazing and the skills you need to do this well are up there with those of a UN peace keeper!
Recent times have been challenging in many ways but we have also had the chance to shine. We want to explore how we can shine even more.
This session is about Happiness and Staying Motivated – practical and simple ideas that you can put into practice straight away, we guarantee you will leave smiling! Lucy Hadley from The Development People offers some practical tips. Her feedback from practice admin teams has been fantastic! "
Lucy Hadley from The Development People offers some practical tips. Her feedback from practice admin teams has been fantastic!
"I just wanted to feedback that we used this session at our recent Target training and it went down really well and has had a really positive effect on staff morale. Many thanks to all involved in setting up"
The webinar recording covers:
- Celebrating the help and support you have given to patients
- Recognising the challenges you face now
- Tips to help as we go forward into the next phase of the pandemic.
You can record your reflections from recordings on this form here or via your learning diary here: https://www.fourteenfish.com/about/learningdiary CQC are particularly keen to see any evidence of your listening and how you apply it.
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