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Receptionists, Administrators & Secretaries Webinars

A webinar focusing on Receptionists, Administrators & Secretaries - "Happiness & Staying Motivated!" - 13th November 2020

At the Heart of the Surgery, your role has the ability to impact nearly everyone you come into contact with - patients, staff, GPs, outside agencies and more. This is amazing and the skills you need to do this well are up there with those of a UN peace keeper!

Recent times have been challenging in many ways but we have also had the chance to shine. We want to explore how we can shine even more.

This session is about Happiness and Staying Motivated – practical and simple ideas that you can put into practice straight away, we guarantee you will leave smiling! Lucy Hadley from The Development People offers some practical tips. Her feedback from practice admin teams has been fantastic! "

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Going Home Checklist

A webinar focusing on Receptionists, Administrators & Secretaries - 16th October 2020

Lucy Hadley from The Development People offers some practical tips. Her feedback from practice admin teams has been fantastic!

"I just wanted to feedback that we used this session at our recent Target training and it went down really well and has had a really positive effect on staff morale. Many thanks to all involved in setting up"

The webinar recording covers:

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A new support service for primary care staff called LookingAfterYouToo

 

You can record your reflections from recordings on this form here or via your learning diary here:  https://www.fourteenfish.com/about/learningdiary  ​​CQC are particularly keen to see any evidence of your listening and how you apply it.

Do you have any feedback for us or suggestions for future video podcasts or webinars?

Please share your comments by emailing office@wessexlmcs.org.uk

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Updated on Friday, 13 November 2020 584 views