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Primary Care Support England (PCSE)

We are receiving numerous queries from practices regarding issues and concerns with PCSE and given the amount we are receiving these are  being collated weekly and submitted to the GPC.  Urgent new issues identified are escalated to the GPC on the same day.

We completely understand your frustration and your concerns over governance etc and would assure you that the issues you are raising are not being ignored.  This is high priority therefore the GPC, Capita and NHS England are meeting on a weekly basis until the issues are fully resolved.

Please continue to share your issues and concerns with us via the email so we can continue to escalate these to the GP Engagement Managers at PCSE.

Online Enquiries Form

Telephone Number: 0333 014 2884

Postal Address:  Primary Care Support England, PO Box 350, Darlington, DL1 9QN

*Any post, including any claim forms, returns or cheques currently posted to PCSE, should now be sent to the Darlington address above, which is a secure storage and distribution facility. If you wish to courier your documents to PCSE, please note there is a separate address for courier firms to use: Capita Intelligent Communications, Building 17, Units 2 & 6, Lingfield Point, McMullen Road, DARLINGTON, DL1 1RW.

Further information is available on their website: 

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Updated on 15 March 2019 2382 views