Office opening hours: 8.30am to 5.30pm Monday to Friday. Offices closed on Bank Holidays.
Home Menu Search

Practice Managers


The Institute of General Practice Management (IGPM) was formed in December 2020 with the aim of being recognised as the professional body that represents all managers working within general practice in the United Kingdom.

Find out more information at:

Lisa Fall MA. Member of IGPM (SW Regional Rep; Dorset)

Practice Business Manager, Atrium Health Centre


Nicky Billington. Member of IGPM (Somerset & Wiltshire Rep)

I’m Nicky, the Regional Representative for Somerset and Wiltshire. I live in Wiltshire and worked at a practice there for nearly 10 years before changing jobs in 2017. I now work at Wells City Practice in Somerset and use the long drive each day to prepare myself for the day ahead and then to de-stress on the way home. I love my job and want to support new or struggling managers in general practice. I have been on the receiving end of a lot of support over the years and would like to give back. I am also keen to facilitate formal, role specific training for new and existing managers. I am happy to come and talk at PM meetings, conferences etc.