Practice Manager Appraisals
Wessex LMCs has recognised the value of Practice/Business Managers to General Practices within Wessex and has supported an initiative to develop a system of appraisal for them. The Practice Managers' Supporters Scheme and the linked Appraisal Scheme have been based, with kind permission, on the scheme in Scotland, developed by Marion Foster.
To find out how an appraisal run by another PM can literally transform your working life, please catch this short video
Practice Manager Appraisals - Feedback
I had an appraisal through your service and it was a very positive experience. It helped me focus on what I needed to do for me going forward and I am very happy that I took up the offer. (Feedback Rachael, Practice Manager, March 2019)
Whist the thought of participating in the appraisal was somewhat daunting the actuality was supportive and helped address some of my self-confidence issues following a CQC inspection. (Feedback PM February, 2017)
I eventually got round to my appraisal last week, having intended to organise it for the past 8 months or so, and it was the best thing I have done in a long time! My appraiser helped me look at myself and how I work in a completely different way. It was a revelation. I would have no hesitation in recommending this service to my peers.” (Feedback from Jenny, Practice Manager, Feb 2016)
My appraisal exceeded my expectations. I really cannot thank my appraiser enough – I feel much clearer about how I plan to meet my learning and developmental objectives. (Wessex LMC Appraisal Feedback, June 2014)
Jane’s Story - To hear how her appraisal affected Jane, please take a look at her video.
Practice Manager Appraisal Podcast
Practice Manager Appraisal Podcast - In this podcast Louise Greenwood, Wessex Local Education, Training and Development Manager (LEaD) tells Ben Gowland, Director, Ockham Healthcare about the activities that have been put in place to support practice managers in the area including a new appraisal system that strengthens PM appraisal and provides productive and motivating time for the appraisees (and their appraisers) whilst also identifying learning needs and allowing planning for the future.
The Value of an Appraisal. . .
It is very important that it is recognised from the outset that this appraisal process is not to replace a performance review. Appraisal is for reflection on the Manager’s work and approach, it is to help identify areas for improvement and development and to demonstrate areas where improvement and development has already been made.
The Process. . .
We have worked with FourteenFish to update their Practice Manager Appraisal Toolkit in line with how our PM Supporters run the peer appraisals for PMs. There is no obligation at all to use it, but you might find it helpful to keep all your info electronically. There is normally a charge for using this toolkit (£42 / year) but for 2018 it has been provided at no cost for those using our PM Supporters for their appraisal.
For any help and support about the appraisal system please feel free to contact Louise Greenwood at firstname.lastname@example.org