Potentially Avoidable Appointments
Audit of potentially avoidable appointments and reducing bureaucracy (England only)
NHS England has commissioned two pieces of work from the Primary Care Foundation, working with NHS Alliance, to look at ways in which practice workload might be reduced. The GPC is supportive of this initiative, which ties in closely with our recent publication Quality First: Managing Workload to Deliver Safe Patient Care.
The Primary Care Foundation has developed an audit tool to collect information on shaping demand to reduce avoidable appointments. Notwithstanding that GPs are already overloaded with paperwork, we would request that you encourage as many GPs as possible to take a little time to engage in this work, as we are confident it will help to demonstrate the excessive pressures facing general practice. The results will also be an important lever to achieve system and commissioning changes to reduce inappropriate demand and workload. If three or more members of a practice complete this audit, the Primary Care Foundation will prepare a report for the practice, comparing results.
Practice managers are also invited to respond to the survey on reducing bureaucracy
You can find out more about both the audit tool and survey here:www.primarycarefoundation.co.uk/audit-tool.html