Patient Feedback & Surveys
For patient feedback to be valid you need over 34 surveys, which means you normally have to distribute 50 surveys to ensure you receive an adequate number of replies (again, each tool varies slightly in its numbers).
It is acceptable for you to hand the questionnaires out to patients, but they must not return them to you as an individual. The guidance from the GMC is that the surveys should be placed by patients in a deposit box in the clinic before they leave and then the surveys should be analysed external to the practice.
Some of the leading providers of colleague or patient feedback are:
- Fourteen Fish About Surveys
- Clarity Informatics Multi-Source Feedback Service
- CFEP UK Surveys
- Edgecombe Doctor 360º Colleague and Patient Survey
Please click on the image below, to access our complete document - Appraisal and Revalidation Guidance for GPs and Nurses