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VIDEO COVID Assessment & Management

COVID Assessment and Management - a practical guide for GPs

Recorded Friday 15th January 2021

Dr Camilla Janssen talks to Dr Sarah Kay and Dr Caroline Warren Clinical Governance Medical Leads for the National COVID Clinical Assessment Service (CCAS). CCAS GPs work supporting 111 to assess patients presenting with COVID sounding symptoms remotely and then to manage/signpost/advise appropriately. Sarah and Caroline are well placed as GPs to give us a practical walk-through of appropriate assessment and management of COVID, stratifying COVID risk, advice about remote assessment of breathlessness, identifying red flags, identifying when patients need a F2F review and what the most appropriate setting for this is. Safety net resources and advice as well as discussion from a GP perspective on Oximetry at home. They will advise about resources available for us to use and discuss the appropriateness of prescribing for COVID in the community setting.

Sarah Kay

I am a portfolio General Practitioner based in West Dorset. I have worked for CCAS since April 2020, initially as a call taking GP, and then as part of the audit team and then as Medical Governance Lead in October 2020. I have experience in leadership & management, quality improvement & assurance, and GP education having previously worked in GP Public Health and Population Health Management Fellowships and was a GP Clinical Leadership Fellow at Wessex LMCs. I have also worked for PHE in a training capacity as a Physical Activity Clinical Champion. I have in-depth understanding of the NHS Primary Care sector and wider NHS organisations. My clinical work is as a locum GP for the NHS and as a Civilian Medical Practitioner for the Ministry of Defence. I look forward to working with all CCAS GPs in the new role and helping to shape high quality patient care in a challenging climate.

Caroline Warren

I am an experienced GP who has a long history working in urgent and primary care. I was involved with the early development and implementation of the national but locally commissioned NHS111 services. In supporting commissioners through the NHSE Gateway process I have a comprehensive operational and clinical understanding of the integrated urgent care sector. Previously I was responsible for providing quality and clinical assurance for 5 call centres nationwide, supervising regional medical leads and ensuring consistent learning and development. I am passionate about improving the patient experience and have been involved in developing new services throughout my career initially as an anaesthetist with the London Helicopter Emergency Medical Service and latterly regional 111/IUC services. I have 25 years of clinical practice in various roles including Partner, Salaried and Out Of Hours primary care. I joined CCAS in May and have enjoyed working both on the phones and as part of the audit team. I look forward to the opportunity to work with such an experienced group of clinicians in developing a high quality and responsive service.

Please note that all WGPET members will have funded access to this resource until 13.6.21


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Members of Amount
Member of Wessex LMCs £0.00
WGPET Members £0.00
Non members £10.00