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Customer Service Skills

The purpose of this Lunch and Learn Training Resource is to review and remind the course participants of how customer service skills can be applied in a practice setting. Why is customer service important? The resource looks at tools to help your service to your patients including listening, staying focussed, empathising and neutralising your emotions 

It is interactive and the more times issues that are particular to your own practice are discussed, the more useful it will be.

We welcome any feedback from you and your staff when you have run any of our Lunch and Learn training resources.



Please Log in or Register if you wish to purchase this package.

Members of Amount
Member of Wessex LMCs £45.00
BaNES practices ONLY £0.00
Non members £80.00