About this Lunch & Learn
Understanding and handling conflict are a significant skills. This programme is an introduction to the topic, the resource will raise people’s self-awareness and give them coping tools.
There are 6 Case Studies that are real and relevant to help the group focus on some practical skills they can use to avert or resolve conflicts. Ideas can be teased out whilst discussing the case studies
All attendees will leave the training session with some real “take-away tips” to assist them in the future.
Certificates of attendance are provided as part of the package, and don’t forget to log your learning points & reflections as part of your CPD. CQC are particularly keen to see any evidence of your learning and how you apply it.
We welcome any feedback from you and your staff when you have run any of our Lunch and Learn training resources.
Please note: Paying via credit or debit card will permit immediate access. If paying via BACS, access will be granted once payment is received.
|Frimley Health & Care ICB
|Hampshire and Isle of Wight ICB
|BaNES ICB Locality
|Channel Islands ICB