Current Vacancies

Reception Manager - Birchwood Practice

An exciting opportunity has arisen for an innovative Reception Manager to join our friendly hardworking and forward-thinking team. The role will be based at our Creekmore surgery.

The ideal candidate will have excellent leadership and communication skills and be able to work as part of a team. This role is integral to our approach to patient care, both face-to-face, virtually and on the telephone. Previous experience of working in a GP practice is essential.

You will be joining an amazing practice team who are friendly and very supportive towards each other, and who pride themselves on their professional and caring approach to supporting the 10,100 patients under their care and the local community.

Job Role

  • Hold responsibility for the day-to-day supervision of reception and associated functions
  • Manage the reception team and support the receptionists

About you

  • Have excellent customer care skills and compassion for others
  • Supervision experience
  • Possess excellent IT skills – experience of using SystmOne and Microsoft Office
  • Demonstrate flexibility in hours to support the team
  • Be capable of prioritising tasks and remaining calm under pressure
  • Work to a high professional standard

Requirements are:

  • Have a valid and current driving licence
  • Experience in a supervisory role
  • Experience of working in the NHS (advantageous not essential)
  • Excellent Customer Service and IT Skills
  • Team player as well as working independently


  • NHS Pension
  • Five weeks holiday
  • Free Onsite carparking
  • Subsidised Social events

Job Types: Full-time, Permanent

Expected hours: 37 per week

How to apply


If you have any questions regarding the vacancy or you would like an informal visit please contact

and to apply for this position please forward your CV with a covering letter to





Opening Date
Closing Date
Dependent on experience
Birchwood Practice
Northmead Drive Creekmoor