Current Vacancies

Patient Contact Advisor - Salisbury Medical Practice

  • Are you caring, resilient and want to help make a real difference to people’s lives?
  • Do you have excellent communication skills and able to provide outstanding customer service in a call centre and front desk environment?
  • Do you have the ability to efficiently handle phone calls and enquiries in a polite, professional and timely manner?

If you have answered yes to the questions above, then we would love to hear from you!  We are looking for committed and enthusiastic individuals to join our well-established Patient Contact team at our Medical Practice in Salisbury.  Our Patient Contact Advisor’s provide and advise on healthcare information to patients by acting as the first point of contact by phone and/or face to face.

The ideal candidate will have had previous customer service experience (ideally in a medical environment, however this is not essential), will have experience working as part of a team and will have the ability to liaise with staff at all levels.  Applicants must have a friendly disposition, flexible approach and be adaptable to change.  We work in a fast-paced environment, therefore the candidate must be a fast learner and confident and competent using IT software’s.

This is a permanent position, and we have part-time or full-time hours available across Monday to Friday between the hours of 8am and 6.30pm (applicants must be able to work a Friday).  We offer 5 weeks annual leave (pro rata), a competitive salary and the chance to join or continue on in the NHS Pension Scheme.  Applicants must be eligible to work in the UK and the deadline for receiving applications is Monday 10th June 2024.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.  Previous applicants need not apply.

How to apply

Please send completed application forms to alexis.bellis@nhs.net or post them in to our Fisherton House site (address above).  If you have any questions or comments, please do not hesitate to contact us by email: alexis.bellis@nhs.net.


Opening Date
23/05/2024
Closing Date
10/06/2024
Salary
Competitive salary
Organisation
Salisbury Medical Practice
Contact
01722 333034
Location
Salisbury Medical Practice, Fisherton House, Fountain Way, Salisbury, Wiltshire, SP2 7FD