Current Vacancies

Health Care Assistant (Leg Ulcer Clinic) - Shore Medical Group


Shore Medical is a GP Super Partnership with 6 practices across Poole and Bournemouth. We aspire to offer exceptional care to our 58,000 patients and are innovative in our approach to developing new teams and pathways to ever improve how general practice is delivered.

We have a friendly and supportive team of more than 250 staff, with over 40 GPs, Pharmacists, Paramedics, Nurses, Mental Health specialists and our range of administrative staff.

We have a great social side to our team with Summer and Christmas parties, running and paddle boarding groups as well as many other events throughout the year.

The Practices in the Partnership are:

Lilliput Surgery, Poole Road Medical Centre, Wessex Road Surgery, Heatherview Medical Centre, Fernside Surgery and Parkstone Tower Practice

Situated in beautiful Dorset with the prestigious Blue Flag beaches of Bournemouth and Sandbanks, the Jurassic coastline and a wealth of attractions and countryside to visit we are lucky to be in such a fantastic area.

We are seeking a Health Care Assistant (Leg Ulcer Clinic) To be part of the Primary Health Care Team providing high quality and forward-thinking nursing care to meet the holistic healthcare needs of the Practice population. To work to agreed Practice standards and protocols for the delivery of patient care.

This is not a career role. You will be based at a practice and will need to have experience working in a practice. You would also need to be a qualified phlebotomist, experienced taking BP readings, ECGs and injections — these are deal breakers


This role will be primarily based at one of our six sites; however, flexibility is required in this role as the successful candidate will attend other sites. This is on a Temporary, part-time basis of 7 hours (Wednesdays) per week across Shore sites.

Salary: £11.70 per hour.


Our vision is to provide excellent person-centred planned care to the people we serve, and we will always provide friendly, professional, person-centred care with dignity and respect.


Competitive salary

Friendly and supportive working environment

Employee Refer a friend scheme

Continuous CPD

NHS Pension Scheme with Life Insurance

Competitive holiday entitlement scheme

Cycle to work scheme

This job advert may close early if sufficient applications have been received.

If you have not heard from us within 21 days of the closing date, we regret that your application has been unsuccessful this time.


GCSE/A Level equivalent

Degree/Diploma in relevant discipline

NVQ Level 2 in Health and Social Care or equivalent

Immunisation and vaccination accredited (Desirable)

Phlebotomy accredited (Desirable)

EXPERIENCE (Essential)

Experience of working directly in a clinical healthcare assistant role.

Evidence of effective team working

Ability to write and maintain accurate records

Evidence of continuous professional development

Experience working within a GP practice (Desirable)

Health and Safety Awareness (Desirable)

Basic first aid knowledge (Desirable)


Great communication skills.

Customer services skills

Caring and kind.

Experienced of working in a patient facing role (Desirable)


Team player

Able to perform under pressure

Professionalism and advocate for high standards

A strong attribute to openness, honesty, and integrity

Always behaves in a professional manner, adhering to the NMC Code of Conduct 2018

Willing to be hands-on with patients.

Able to follow instructions and procedures.

Able to work as a team but use their own initiative.

Computer skills

Full UK driving license and own transport (Desirable)

Key clinical responsibilities
· Implement treatment programmes with individual patients and/or carers in their own homes as delegated and directed. Provide high standards of care encompassing a rehabilitative approach where necessary, and report back as agreed. Actively report any changes in a patient’s condition in a timely way to the registered nurse.

· To carry out a range of delegated routine clinical duties having completed training and achieved competence including but not limited to blood pressure, pulse and temperature recording, urinalysis, blood glucose monitoring, simple wound dressings, bandaging, venepuncture, continence care, stoma care, catheterisation and non-complex reviews.

· To communicate with patients at a time and level appropriate to their needs in a manner that promotes positive health

· Use clinical knowledge to identify changing or deteriorating health conditions and alert GP or Senior Nurse to take appropriate actions in partnership with the GP and/or specialist services to treat at home and avoid unnecessary hospital admissions.

· Use IT systems to optimise the planning and delivery of the nursing service and become a champion for any new systems introduced.

Training and development:
Training will be offered for all the below skills, these will be delivered by local and national providers and supported by Shore Medical.

You will be invited to bi-monthly whole team training days which focus on a different area each time.

Role responsibilities:
Gain the knowledge and competence required to provide assessment, screening treatment services and health education advice:

· Review and manage patients with long term conditions such as Diabetes, Chronic Heart Disease (CHD), Chronic Obstructive Pulmonary Disease (COPD), Asthma, Chronic Kidney Disease (CKD), Hypertension, in accordance with the organisation’s procedures and within your limitations.

· Undertake and review health and social assessments within the home identifying health and social needs and referring as appropriate


· Wound care, dressing, removal of sutures / clips

· Blood pressure checks/Weight/BMI/Pulse-Oximetry/Temperature

· Atrial Fibrillation screening

· Phlebotomy

· Undertake the collection and storage of pathology samples and ensure the cleanliness of any equipment used

· Health screening, NHS Health checks, Smoking, Alcohol, Lifestyle advice (in line with Making Every Contact Count) Provide general and specific health screenings for patients (within agreed protocols) with referral to other members of the primary, secondary, community and voluntary teams as necessary

· Actively involved in the application of all infection and prevention policies

· Liaise with other clinicians to develop and implement individualised patient care plans

DBS Check

For this role you will be required to have an enhanced DBS check.

Equality and Diversity:

. The HCA will support the equality, diversity and rights of patients, carers, and colleagues, to include:

. Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.

. Respecting the privacy, dignity needs and beliefs of patients, carers and colleagues.

. Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities, and rights.

Personal and Professional Development:

. The HCA will participate in any training programme implemented by the practice as part of this employment, such training to include:

. Participation in an annual individual performance review (appraisal), including taking responsibility for maintaining a record of their own personal and/or professional development.

. Taking responsibility for their own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

. Attend mandatory training sessions at the appropriate intervals (i.e., fire, BLS, child & adult safeguarding)


. The HCA will strive to maintain quality within the practice, and will:

. Alert other team members to issues of quality and risk.

. Assess own performance and take accountability for own actions, either directly or under supervision

. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance.

. Work effectively with individuals in other agencies to meet patients’ needs.

. Effectively manage own time, workload, and resources


This job description is not exhaustive and is intended to provide an outline of the key tasks and responsibilities only. There will be other duties required of the post holder commensurate with the position.

Equality and Diversity:

Shore Medical is committed to developing, supporting and sustaining a diverse workforce, representative of the community it serves, through the creation of a work environment where staff are able to do their jobs to the best of their abilities without having to face discrimination or harassment. All employees have a responsibility to ensure that they understand the standards expected and that they promote and adhere to the policies and measures adopted by the practice.

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

  • Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
  • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Equal Opportunity

Shore Medical Group is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, marriage or civil partnership status, gender, gender expression or gender identity, disability, race or ethnicity, religion or belief, sexual orientation or veteran status.

Asylum and Immigration Act 1996

All applicants will be asked to provide the required documented evidence of eligibility to live and work in the UK. In completing this application, you are giving Shore Medical Group permission to contact the Home Office/UKBA to establish your immigration status and eligibility to work at Shore Medical Group.

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Shore Medical Group