Third Party Training & Events – Practice Managers & Team Leaders
Page Contents
Coaching & Mentoring
CQC
e-Learning for Healthcare
FP34 Training
Grief
Health & Safety
Innovation
Leadership & Management
Legal
LGBTQ+
Mental Health and Wellbeing
Tourette’s
Training Hubs
Various
The following links may be of interest for Practice Managers.
Please do not contact Wessex LMCs about these events & programmes. These are being advertised here for your information. Please follow the links for information and contact details.
Coaching & Mentoring
Thames Valley & Wessex Leadership Academy: Coaching and mentoring for PMs in Hants, IOW, Dorset and South Wiltshire
For Dorset, BaNES, Wiltshire and Swindon, please see: Express Coaching Sessions
CQC
Pre CQC support sessions – support at your practice, for your practice
Practice Index can provide support to enable practices to prepare effectively for any future CQC assessment. They offer a free initial screening call to gain an understanding of your specific requirements and discuss the best course of action. Following the call, the Practice Index team can arrange to visit your practice and carry out a pre-assessment advisory visit, which includes:
- Interviews with the management team, non-clinical staff and allied health professionals
- A review of premises, incorporating health and safety, emergency equipment, and infection prevention control measures
- Opportunistic training or role-play scenarios in key areas such as complaints, candour and safeguarding
- The provision of a summary of findings for each of the three groups interviewed and for the premises, identifying actions required to achieve compliance
This process helps practices effectively prepare for any future CQC assessment.
e-Learning for Healthcare
e-Learning for Healthcare (e-LfH) is a Health Education England (HEE) Programme working in partnership with the NHS and professional bodies to support patient care by providing e-learning to educate and train the health and social care workforce. Various programme are available for e-learning: https://www.e-lfh.org.uk/programmes/. For more information please email enquiries@e-lfh.org.uk
Silicon Practice provides digital solutions designed specifically for primary care, helping GP practices improve patient access, communication and day to day efficiency. Its Foundation and FootFall platforms support practices with accessible patient facing websites, online services, digital forms, patient messaging and tools designed to reduce administrative workload.
Silicon Practice also provides free practical resources, guides and educational sessions for Practice Managers and primary care teams, covering topics such as patient communication, digital access and practice efficiency. Find out more: https://siliconpractice.co.uk/
FP34 Training
Ash Lane Consulting have a range of live webinars that explain everything you need to know about Personally Administered Items and how the FP34/PPA claims process leads to the payment of Prescribing Drugs Income. There is a free 15 minute recorded webinar along with a number of in-depth live webinars tailored to the different roles in the practice. Live webinars are scheduled throughout the year. Full details available at https://ashlane.co.uk/ppa-training/. For more information info@ashlane.co.uk
Understanding Personally Administered Items (PPA claims) (Free course) from Primary Care Index. This short module on Personally Administered Item (PPA) claims will help you to understand the process and how your reimbursements are calculated. Many PMs find PA item claims time consuming and difficult to reconcile, this eLearning will clarify the process for you so you can make sure you aren’t losing money, and saving valuable time in the process.
Missing Scripts and FP34 Claims Costing You Money? Enhanced Primary Care offer a risk free audit and professional claim service at PPA reconciliation – Enhanced Primary Care
Grief
Good Grief Festival is a UK charity, which brings together bereavement specialists and the bereaved. Launched in 2018, it is linked to the Grief Centre at the University of Bristol. As well as offering support for the bereaved the charity runs a range of educational courses, workshops and webinars for anyone who is interested in learning more about grief and how to give good bereavement care. Please visit the website here Good Grief
Health & Safety
Sirius Business Services specialise in training for Medical Practices. They provide a wide range of safety focused training courses including Risk Assessments, Fire Risk Assessments, Fire Warden, First Aid and Basic Life Support.
247MediPlus – Covering Basic Life Support (BLS), AED & Anaphylaxis and first aid.
Innovation
Health Innovation Wessex is an NHS body and is hosted by University Hospital Southampton. Our role is to support development and up-take of impactful innovations into NHS services in the Wessex area where these provide value to patients and services, and also to support local innovators (including those in the NHS) in developing their ideas into viable products. We host several events throughout the year relevant for innovators, clinicians and system members. Follow us on LinkedIn and visit our events page to keep up to date with our events programme.
Leadership & Management
- NHS England » National General Practice Improvement Programme
- NHS Learning Zone (fully funded). The Leadership Learning Zone is a flexible e-learning resource that takes a learner on an interactive exploration of key areas of leadership development. This resource is equally relevant to learners who are just starting in their careers as well as experienced managers who want to consolidate their leadership capabilities.
- South West – Dorset & BSW: https://southwest.leadershipnhs.uk/
- South East – Hants & IOW: https://southeast.leadershipnhs.uk/
- 247MediPlus Training Programmes – Covering complaints management, de-escalation, clinical coding, care navigation, and more.
Mental Health and Wellbeing
Rethink Mental Illness – Working in partnership with Wiltshire Council and HELP Counselling Services to deliver fully funded training.
Tourette’s
elearning modules can be found at Understanding Tourette syndrome for GPs – Overview (tourettes-action.org.uk) or https://learninghub.nhs.uk/Resource/57175/Item and support at www.tourettes-action.org.uk/
Training Hubs
These provide the infrastructure for multi-professional training and education in primary care to support recruitment, retention and return of all staff groups. Training hubs bring together NHS organisations, community, local authorities and education providers to deliver a much broader education platform than the more traditional single approach.
Local training hub contact details-
HIOW – www.hantsiow.icb.nhs.uk/ or email primarycareschooltvw.se@hee.nhs.uk
Dorset – www.primarycaredorset.co.uk/ or email traininghub@ourdorset.nhs.uk
BSW – www.bswtraininghub.nhs.uk/ or email bswicb.traininghub@nhs.net
Frimley – www.frimleytraininghub.co.uk/ or email frimley.traininghub@nhs.net