Guidance

Educational Podcasts and Videos Focusing on PM Appraisals, Coaching & HR

Don’t forget to log your learning points & reflections as part of your CPD. CQC are particularly keen to see any evidence of your learning and how you apply it.

Page Contents

Absence Management (Bite Size)

Becoming a Practice Manager Partner

Employment Law and Contracts (Bite Size)

Pensions

Practice Manager Appraisals

Practice Manager Coaching

Professional Recognition of Practice Managers

Safer Recruitment (Bite Size)

Thinking again about the Administrators and Managers

 

Absence Management (Bite Size)

John Kraft & Liz Willett from Kraft HR Consulting Ltd will lead this session.  John & Liz will be joined by Jane Dawes, one of our PM Supporters who will assist the session by making it practical and relevant to life on the ground in a GP Surgery.

During this session we will be looking at:

  • Legal context
  • Importance of a good policy
  • Attendance support plans
  • Using triggers to follow a process
  • Applying a process
  • Capability assessment
  • Supporting a return to work

Participation in this event will help you to be more confident about these areas of HR in Primary Care.

Click here to purchase the recording

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Becoming a Practice Manager Partner

Recorded during our 2021 PM Conference, PM Supporters Nicky Wornell and Alex Kimber discuss the pros and cons of becoming a PM Partner. A must listen for those considering this option.

Listen to the podcast here

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Employment Law and Contracts (Bite Size)

John Kraft & Liz Willett from Kraft HR Consulting Ltd will lead this first HR Bite Size for Practice Management on Employment Law & Contracts. John & Liz will be joined by Jane Dawes, one of our PM Supporters who will assist the session by making it practical and relevant to life on the ground in a GP Surgery.

During the session we will be looking at:

  • Employment law – things to know and action
  • Importance of good contracts
  • Holiday pay worked example
  • Difference between holiday entitlement and holiday pay (people are getting very mixed up on this)
  • Setting up for success – what should and shouldn’t be in an employment contract

Following the session, we hope you will be more confident dealing with these issues in the Practice.

Click here to purchase the video recording

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Pensions

This is part of our series of ‘Bite Size’ session on Finance issues and is suitable for all PMs and other managers in the Practice.  Sally Sidaway (FCCA), Medical Director with Morris Crocker Chartered Accountant will be supported by Sue Scott, one of our PM Supporters, be supporting . This session will focus on Pensions.  As ever, it will be practical, relevant and easy to implement.

Contents:

  • Estimates of pensionable profits and amendments during the year
  • Importance of Performers List updates – leavers and joiners
  • Monthly pension deductions on GMS/PMS Statement and what to look out for that might be wrong
  • Annual Pension Certificate Process
  • Unprocessed certificates for earlier years
  • Type 2 Pension certificates
  • Impact of pension balances on Partners Drawings and Tax
  • Financial impact of change of basis period on superannuation payments
  • Opt in and opt out
  • Partners AA tax charge queries and Scheme Pays Elections – my advice to PM’s
  • Leaving partners and retention of superannuation before full and final settlement – do not fall into this trap.

Click here to purchase the recording

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Practice Manager Appraisals

In this podcast Louise Greenwood tells Ben Gowland, Director, Ockham Healthcare about the activities that have been put in place to support practice managers in the area including a new appraisal system that strengthens PM appraisal and provides productive and motivating time for the appraisees (and their appraisers) whilst also identifying learning needs and allowing planning for the future.

Listen to the podcast here

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Practice Manager Coaching

In this podcast Louise Greenwood talks to Karen Jefferies about her work as a PM Supporter, the value of coaching and what PMs may want to prioritise at the moment. You can find out more about PM coaching and mentoring here

Listen to the podcast here

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Professional Recognition of Practice Managers

With Thanks to Ockham Healthcare who recorded this podcast.

With a whopping 55% of Practice Managers intending to leave their posts in the next 12 months, this is a clear sign that there is growing discontent and therefore, a potentially huge problem for general practice that needs to be tackled sooner, rather than later. In the latest of our series of Practice Manager panels, Nicola Davies and Robyn Clark return and are this week joined by Jo Wadey, fellow Practice Manager and Chair of the West Sussex Practice Managers Association and by Carole Cusack, Director of Primary Care at Wessex LMCS to discuss the issue of continuing disregard and lack of recognition nationally for Practice Management as a profession. Where and how do Practice Managers get their concerns heard? How effective are LMCs in addressing their needs? Should there be national accreditation of Practice Managers? And the million-dollar question; is there a role for collectivism and the establishment of a union?

Listen to the podcast here

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Safer Recruitment (Bite Size)

Fiona Smith from Kraft HR Consulting Ltd will lead this HR Bite Size for Practice Management on Safer Recruitment. Fiona will be joined by Jane Dawes, one of our PM Supporters who will assist the session by making it practical and relevant to life on the ground in a GP Surgery.

During this session we will be looking at:

  • What is safer recruitment?
  • Underpinning employment law
  • Key safeguarding elements of the practice recruitment and selection policy statement
  • Risk assessment of convictions
  • Conviction in employment

This session will help you to be more confident about these areas of HR in Primary Care

Click here to purchase the recording

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Thinking again about the Administrators and Managers

Jayne Tabor, PM Supporter, talks with Louise Greenwood and shares different ways of structuring the admin and reception teams. Jayne illustrates a way of introducing new managers to share the responsibilities of running the practice and suggests how you can agree pay scales.

Example Management Structure

Listen to the podcast here

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Last Reviewed Date
12/12/2023