Guidance

NHS e-Referral Service

The NHS e-Referral Service replaced Choose and Book.

General Information

Information for patients, including booking, is available at: http://www.nhs.uk/NHSEngland/appointment-booking/Pages/about-the-referral-system.aspx

More information

National support is available from NHS Digital at: NHS e-Referral Service – NHS Digital

First line support should be from your local IT Helpdesk

Additional advice and support for all users of the NHS e-Referral Service is available from the National NHS e-Referral Service team. For any support requests please contact the team via:  nhs.ers@hscic.gov.uk

The NHS e-Referral Service website contains a wealth of useful information for patients and NHS staff, including training and educational materials: www.hscic.gov.uk/referrals 

NHS e-Referral Service users may wish to subscribe to the regular bulletin to be kept up to date with useful information about both the current system and future developments: e-Referral Service (e-RS) news and events – NHS Digital

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Last Reviewed Date
11/12/2023