Guidance

Educational Videos Focusing on “How to” Modules for GPs, Senior Leaders & Partners in General Practice.

Don’t forget to log your learning points & reflections as part of your CPD. CQC are particularly keen to see any evidence of your learning and how you apply it.

Page Contents

How To… Assess Leadership & Success, Understand ‘Well-Led’ and How to Apply it

How To… Improve and Develop your Premises

How To… Understand Legal Considerations to Running a Partnership, Partnership Agreements, Preventing Disputes & the Role of Interpersonal Mediation

How To… Manage Complaints & Practitioner Performance Concerns

How To… Understand & Apply the Regulations. An Overview of the NHS & NHS Contracts

How To… Understand Finance – the Income Streams and Efficiencies

How To… Understand PCNs, what you need to know

How To… Unpick the Detail of Premises

 

Our ‘How to…’ modules are aimed at decision makers and leaders, partners and all GPs. These are practical sessions which will get to the bottom of exactly what you need to know with the help of our Wessex LMCs team plus some experts in their field of law, finance or leadership.

 

How To… Assess Leadership & Success, Understand ‘Well-Led’ and How to Apply it

This module will cover:

  • What effective leadership looks like in a practical sense
  • What CQC are looking for
  • Change management
  • The importance of culture & dynamics in the practice

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How To… Improve and Develop your Premises

This module will cover:

  • Understand Notional/Reimbursed Rent
  • Understand Improvement Grants
  • Understand how to start the process to extend your surgery
  • Understand where to start if you want to relocate to new premises

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How To… Manage Complaints & Practitioner Performance Concerns

This module will cover:

  • Contractual requirements around complaints & the NHSEI complaints process. Role of the complaints lead in the practice.
  • MDDUS… top tips on dealing with patient complaints.
  • Practitioner performance… When and how to raise concerns. Role of the NHSEI Practitioner Performance team. PAGS. PDLPs

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How To… Understand & Apply the Regulations. An Overview of the NHS & NHS Contracts

This module will cover:

  • GMS/PMS/APMS
  • Registration (TR, patients going abroad etc)
  • What you HAVE to do
  • Locally agreed contracts

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How To… Understand Finance – the Income Streams and Efficiencies

This module will cover:

  • Overview & interpretation of the practice accounts
  • Responsibilities of the Partners for the finances
  • Top tips for keeping the finances of the practice healthy
  • Common pitfalls and how to avoid them

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How To… Understand PCNs, what you need to know

This module will cover:

  • What is a PCN?
  • PCN DES
  • PCN Funding
  • PCN Workforce – ARRS

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How To… Unpick the Detail of Premises

This module will cover:

  • The big question – are premises an opportunity or a burden?
  • Responsibilities of owning a building & buying in – should you be scared?
  • Responsibilities of being named on a lease – what does this mean for me?
  • Taking on being the ‘premises lead’ – how can you train yourself up to do this well?
  • How does the money work? Does it stack up?
  • Making the right decision – how do you do it?

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Last Reviewed Date
07/12/2023