Guidance

Educational Podcasts and Videos Focusing on Consultations

Don’t forget to log your learning points & reflections as part of your CPD. CQC are particularly keen to see any evidence of your learning and how you apply it.

Page Contents

eConsult – Advice & Guidance

eConsultations – How to utilise these to the practice’s advantage

Group Consultations

Social Prescribing

Shared Care

Top Tips for Video Consultations for the Beginner

 

eConsult – Advice & Guidance

In this podcast Dr Nigel Watson, speaks with Dr Karl Graham, GP at Hedge End Medical Centre. They discuss the use of IT to support the workforce in general practice and the benefits of using eConsult.

Add eConsult to your existing practice website and let patients consult online or get self-help advice at a time that suits them.

Listen to the podcast here

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eConsultations – How to utilise these to the practice’s advantage

Aimed at GPs and Practices Mangers, this interactive webinar will look at how to utilise e consultations to your practices advantage.

Dr Chris Castle joins us. Chris’s practice now pre-consults everything through their own online access forms, this enables them to information gather to assist in triaging and stratifying patients to the right member of the team. They work in Pods which enables better continuity of care. Chris is a GP Partner at Westlands Medical Centre, Vice-Chair of the Hants & IOW LMC and Joint PCN Clinical Director.

Chris will cover:

  • What is the concept of pre-consult?
  • What is the concept of “Pod working”?
  • How does it fit with e consultations?
  • How can you make e consultations work for you to improve patient feedback and workload sustainability?

We will also be joined by Jennie Dock. Jennie is Practice Manager at Hedge End Medical Centre near Southampton. Jennie’s practice has used eConsult since 2015 and gone through many iterations of how it is embedded in their appointment system and working practices. Jennie will demonstrate how the practice is currently using eConsult to ensure safe triage of over 150 eConsults a day, and is now using the eConsult Smart Inbox. The model concentrates on getting the best person to carry out each stage of the process and how the most important person in the workflow is an administrator.

Click here to purchase the video recording

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Group Consultations

Helene Irvine & Louise Greenwood, Director of Education and Training at Wessex LMCs discuss a new way of working with group consultations

Listen to the podcast here

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Social Prescribing

Louise Greenwood talks to Sara Stringer from the Blandford Group Practice about the positive effect that social prescribing has had on patients and staff.

Listen to the podcast here  

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Shared Care

Shared care is a term used within the NHS to describe the situation where a specialist doctor wishes to pass some of the patient’s care, such as prescription of medication, over to their general practitioner (GP). This is something that can be requested but the guidance for all medications is that this may only be done if the GP agrees. The GP will need to consider a number of factors to decide if this is safe.

Shared care is an important aspect of care that we are hearing from practices is causing increased tension and pressure at present.

Dr Laura Edwards, CEO, and Dr Will Howard, Medical Director bring us up to speed on Wessex LMCs guidance which you can find here:

Listen to the podcast here

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Top Tips for Video Consultations for the Beginner

In this podcast, Dr Laura Edwards, Joint CEO at Wessex LMCs and Dr Ramona Mascas, NHS GP and a GP experienced in video consultations with Doctor Care Anywhere, discuss top tips for video consultations.

Health Education England have provided a range of information videos on how to effectively utilise the total triage model.

Listen to the podcast here

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Last Reviewed Date
07/12/2023