We are still receiving numerous queries from practices regarding issues and concerns with PCSE, however, PCSE restructuring in March 2020 led to our Engagement Officer being removed so we no longer have any direct liaison.
Healthwatch England operates on both a national and local level to ensure that the views of the public and people who use the services are taken into account.
An Indicative Activity Plan (IAP) is a funding mechanism used by Integrated Care Boards (ICBs) to commission NHS services from private providers. These services are delivered on behalf of the NHS through private contracts and are intended to support patient access to care.
All GPs want to do their best when seeing patients. It is unlikely that a practitioner will end up in difficulties with performance procedures if they actively engage in the appraisal process, have an open and supportive practice environment, positively respond to patient concerns, observe their duty of candour and work in an environment where learning from mistakes is encouraged and shared via significant event analysis.
As General Practitioners, we spend much of our time helping and supporting our patients through their many physical and mental health problems. But who looks after us and supports us?
Patients, relatives, and carers have the right to raise concerns or make complaints about NHS services.
Sometimes concerns are raised about a doctor’s performance, either by colleagues, patients or the general public. NHS England has responsibility for ensuring that GPs on the performers list are safe to practice and maintain high professional standards