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Emailing Patients Policies

Email is a popular and convenient form of communication and one which many patients like to use.  However, practices must ensure that they have appropriate safeguards in place if they communicate with their patients via email.

Please see the following checklist for reference: Checklist for patients

Electronic communications can be a very effective form of communication for patients.  However, there are safeguards that must be in put in place if information is being sent electronically, especially where patient identifiable or sensitive information is being communicated.

Due to the risks associated with using electronic communications, limits have to be placed on the type and extent of communications that will be used within the practice.

Please click here to download a template emailing patients policy

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Updated on Thursday, 6 February 2020 1964 views