DBS: Create & Submit an Application and FAQ's July 2023

Wessex LMCs' Disclosure and Barring Service - DBS (Previously known as CRB)
 

Wessex LMCs are pleased to announce that our DBS application service has now moved to an online platform, which means a much faster, efficient and bespoke service for you, our Practices - with a turnaround from ‘application to certificate’ taking on average just 5 working days.

As an Umbrella Body of the DBS, we provide a reliable and efficient service tailored to our Practices' needs. Convenience and speed is our aim - our easy to use online portal allows your Practice to submit and manage multiple DBS applications via the dashboard - no more postage costs, no more paper forms, no more signatures required, no more errors - a much faster, simpler and more cost efficient solution than dealing with paper DBS application forms.

Registration is easy and free; the online system is hosted by Cantium Business Solutions on our behalf, with the continued trusted benefit of accredited LMC staff at the end of the phone to support and help you through the process every step of the way. To ensure efficiency and peace of mind, the LMC team will use their expertise to check your online application submissions ensuring the information is accurate and valid before sending it off to be processed. You will automatically be notified when the results are ready and the details will be shown within your own personal account dashboard area.

Mindful of costs, the LMC are pleased to be able to offer this online service at a reduced cost, please see pricing for Standard, Enhanced and Volunteer DBS checks in 'Step 3' section below. Payments are also via the online platform via credit card or BACs.

Please see below for all relevant information / links needed to get you started with the online DBS application process. . . .

Follow the easy 6 step process. . .

The following provides more detail relating to the 6 step process. . .

• Please click here to watch the registration process
• Registration is free; the online system will be hosted by Cantium Business Solutions on our behalf, with the continued trusted benefit of LMC staff at the end of the phone to support and help you through the process.

IMPORTANT INFORMATION - In order for a Practice Manager or other staff members to be given access to initiate / create DBS application links for applicants to then complete, you will need to be added to the system and given access rights for this purpose. In this instance, please contact dbs@wessexlmcs.org.uk with your full name, job title, practice name and email address. Access rights for Practice Managers currently held on our database have automatically been enabled on the system to provide instant access to the online portal; that said, you will still
need to login and set up your own login and password details.

• Please click here to identify the correct level of check for standard, Enhanced or Volunteer

• Payments are also via the online platform via credit card or BACs. Please note, payments must be made in advance for each DBS application prior to the LMC processing.

• Please be advised that any DBS applications that are initiated will no longer be eligible for a refund. Therefore, please ensure when initiating and paying for a DBS check for either a new employee or existing member of staff that it is definitely required in the first instance.
• Please click here on how to pay

• Please click here for creating and completion of your DBS application
• Create a new DBS application, please click here
• Complete and submit an existing application, please click here

• Please click here to view how to upload your ID and submit to the LMC
• Please click here for ID documentation

• Check the status of an application via the Dashboard, please click here
• Please note: only the applicant will be sent a paper DBS certificate via the post, the practice will not receive a copy of this.
• Practice Manager will receive an automated email advising them if the certificate has 'Content/No Content' - If there is 'Content' this will show up on the dashboard as a black 'P' and the practice will need to request sight of the certificate from the applicant so they are able to view the 'Content' and to record a note of the certificate number and date of issue on the staff file of the applicant for CQC purposes. 
• Please click here to view how you receive your DBS results

DBS Helpful Guides / Videos

Understanding the terminology used within the online portal:

• ID Verifier - This will be a Practice Manager/or any staff member that creates a DBS application
• Admin - This will be a Practice Manager/or any staff member that creates/initiates a DBS application
• Applicant - This will be the new/existing staff member that the DBS has been created for

If you are a Practice Manager / ID Verifier / Admin (i.e. anyone creating a DBS application) please see the following helpful links:

• FAQ
• Step by Step Guide/ID verifier Manual
• Setting up a check video guide
• ID Verification video guide
• Who needs a DBS check?
• Identity Documents A listing of ID documents accepted by DBS. Wherever possible, where you hold a document containing a photograph from the approved identity document list, this should be submitted

INFORMATION - In order for a Practice Manager or other staff members to be given access to initiate / create DBS application links for applicants to then complete, you will need to be added to the system and given access rights for this purpose. In this instance, please contact, dbs@wessexlmcs.org.uk with your full name, job title, practice name and email address. Access rights for Practice Managers currently held on our database have automatically been enabled on the system to provide instant access to the online portal; that said, you will still need to login and set up your own login and password details.

If you are an Applicant needing to complete the DBS application please see the following helpful links:

• FAQ
• Step by Step Guide/Applicant Manual
• Applicant section video guide

Please note, If you yourself require a DBS check, please do not apply on behalf of yourself, please speak to your manager about arranging this for you. Your manager will need to initiate your application and verify your identity documents. Should you create your own application online the system will not allow you to proceed. Please ask a manager to create the application for you.

Refunds

• Please be advised that any DBS applications that are initiated will no longer be eligible for a refund. Therefore, please ensure when initiating and paying for a DBS check for either a new employee or existing member of staff that it is definitely required in the first instance.

How much is a DBS Check?

Outstanding DBS applications created prior to the online system (3rd July 2023)

If you have any existing DBS application in progress prior to 3rd July 2023, you will still need to action/complete this via the  Wessex LMC/Fourteen Fish  portal in the previous way.