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DBS: Online Process - Frequently Asked Questions

How do I complete an online application?

Please download our step by step guide explaining the process for both practice managers and applicants.




The following video shows the stage by stage process for applicants applying online:


Why has my applicant not received their email notification?

How do I re-send the email notification to my applicant?

  1. Please click on the following link:

  2. Enter your name and your email address (same email address as entered by the person who created your application) and click register. You will then receive a registration email to your email account which will allow you to complete your account log in.

  3. Once you have completed your account set up click on and log in using your email address and password . (If for any reason you have already created an account with your email address in the past and you have forgotten your password , you can reset it here: )

  4. Once you have logged in using your email address, click onto the blue DBS Tab/button at the top of page.(See stage 9 of the step by step guide)

  5. You will see your name listed in blue showing as status ‘started’

  6. If you click on your name you will be able to open your application and complete the information required. 

How to I amend my applicant's email address?

My applicant is unable to attach ID to their application, can I add this for them?

I have checked an application, however the 'Submit to LMC' button is missing?

Can I apply for my own application online?



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Updated on Monday, 24 May 2021 6026 views