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CQC - Update Meeting & Useful Links

Wessex LMCs held a number of regional meetings around the LMC patch (Dorset, Hampshire & IOW, Wiltshire) to provide practices with the key points relating to the next phase of regulation following the CQC consultation process which concluded on the 8th August 2017. You will be able to download the presentations held at these meetings here:

What does ‘Well Led’ look like? - Carole Cusack

What Support is available - Alex Kimber

Our next phase of regulation: A more targeted, responsive and collaborative approach - Joanne Ward

Useful Links:

Key lines of enquiry, prompts and ratings characteristics for healthcare services

GPs: information for providers | Care Quality Commission

Areas raised:

CQC Inspection Managers across Wessex:

Name

Area

Business Mobile

Business Line

Preferred first contact is the CQC main phone number so we can log all enquires formally

Claire Ball

Wessex

07393 238 845

-

03000616161

Edward Burt

Wessex

07789 875 431

02380 253 989

03000616161

Janet Pitt

Wessex

07789 875 597

01752 785 694

03000616161

Tiffany Joby

Wessex

07493 863 967

-

03000616161

Victoria Oecken

Wessex

07393 006 572

-

03000616161

Jennifer Bevis

Wessex

tbc

tbc

03000616161

Chloe Frost

Wessex

07393 006 360

01453 549 335

03000616161

 

Email: enquiries@cqc.org.uk

Primary Medical and Integrated Care Directorate:

 

For your information, the extract below from the NHS Employers website provides an overview of the situation thus far. . . .

CQC launches second phase of regulation consultation and updated guidance

16 / 6 / 2017 Midnight

The Care Quality Commission (CQC) has published a second consultation which continues to describe their improved approach to regulation across health and social care. They have also published updated guidance on how they monitor, inspect and regulate NHS trusts.

In line with their statutory duty to maintain a register of who is legally able to deliver regulated activities, in Shaping the future, the CQC proposed moving towards registering all organisations that are accountable for the quality of services to enable them to monitor quality across an organisation and hold the right people to account.

Key changes

Key changes include:

how the CQC plan to monitor, inspect and rate new models of care and large or complex providers

improvements to the structure of registration and CQC's definition of registered providers - CQC register will show all the organisations in England accountable for care, will have oversight of how providers fit into wider organisations and who is influencing or directing the quality of care. For day-to-day services they will register organisations that are accountable for delivering these services above this level, where services change owners or the legal entity of the provider changes and the information will be displayed on the CQC website and remain part of the CQC register

identifying a single CQC relationship-holder for each complex provider, to work alongside named leads for each type of service to coordinate the CQC's regulatory activity for that provider - for example if an NHS trust is operating a number of care homes, the relationship holder will be from the CQC's hospitals directorate who will work with inspectors from the adult social care directorate

aligning the way the CQC collects information from providers and combine their monitoring information to inform a single regulatory plan

coordinating inspection activity within a defined period, except for any focused inspections in response to concerns about quality in individual services - designed to help avoid multiple inspections and simplify the process

changes to the regulation of primary medical services and adult social care services, including the frequency and intensity of inspections and how the CQC monitors providers and gathers its intelligence

the assessment of leadership and governance across all services when they assess the well-led key question in trusts, and in any future provider-level assessments in other sectors - CQC will look at how well the trust is working with its partners and how well it is integrating services across the sectors

updated 'fit and proper persons' requirements - all information received will be sent to the provider who will be asked to detail current processes. CQC will assess the information and, where necessary, carry out an investigation and assessment

changes to the fees structure - subject to further consultation.

The CQC has also published its response to its first consultation on the next phase of regulation which closed in February. This includes revised guidance How CQC monitors, inspects and regulates NHS trusts effective from June 2017.

Timetable for implementation

From now until March 2018 the CQC will continue develop, plan and assess the impact of their proposed changes. In April 2018 they aim to begin live testing, continue engagement and start a phased implementation. Phased implementation and stakeholder engagement will continue from April 2019 to March 2021.

The CQC are also planning to hold a third consultation which will focus on how it will regulate and rate independent healthcare services, as well as a further joint consultation with NHS Improvement on how the ratings for its use of resources assessments could be combined with CQC's ratings of NHS trusts in the Autumn.

 

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CQC - Second Phase of Regulation Consultation and Updated Guidance - Hampshire

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Updated on 08 November 2017 133 views