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Covid-19 - Support for Practice

How can we help?

We just want to let you know that we at Wessex LMCs are thinking of you and want to help you however we can.

There are plenty of resources out there and you have probably got information overload, but this might be helpful:

Self-Care & Stress Management

Ongoing news reports can contribute to increased anxiety and stress. Set a limit on how
much time you spend checking the news. Check in with the news once in the morning and once in the evening.

On Friday, the World Health Organization's director-general Tedros Adhanom Ghebreyesus encouraged people to check the news from reliable sources only once or twice a day.

Other ways you can manage your stress during this time include:

When it’s all feeling a bit too overwhelming, it may be helpful to focus on what you are grateful for. Some people find it really therapeutic to make a daily "gratitude list" in order to build psychological resiliency.

Try guided Apps and websites to help:

A-Z of mental Health Apps:


App based around teaching mindfulness meditation principles to improve wellbeing.Headspace, is offering free subscriptions during the Covid crisis.

Deep breathing is a perfect reliever of anxiety.
The 4-7-8 method, can reinstill a sense of calm when you feel out of control.
The method involves breathing in for four seconds, holding for seven, and exhaling for eight,

Web-based mood tracking and management platform

Wellbeing Podcasts:
A series of free audio podcasts to improve wellbeing, including guided relaxation, mindfulness and overcoming fear and anxiety.

App for sleep management, combining cognitive behaviour principles and the latest in sleep research.


Unmind is a mental health platform that empowers staff to proactively improve their mental wellbeing. Using scientifically-backed assessments, tools and training you can measure and manage your personal mental health needs, including digital programmes designed to help with stress, sleep, coping, connection, fulfillment and nutrition.


A smartphone-based app that provides help to people experiencing symptoms of worry and anxiety, using evidence-based cognitive behavioural techniques, voice and animation.

(with many thanks to Julia O'Mara. Mental Health First Aider for the information above)

Various NHS recommended apps here:

Podcast - How to deal with our sadness, anger and grief through the crisis

“I don’t know about you but I’ve noticed a background level of anxiety in myself that I haven’t had before. I guess this is normal. We’re living through unprecedented times.” Any frontline workers will find this useful, as well as anyone who is finding themselves endlessly checking the news, social media....

Podcasts for All from Wessex LMCs

We are continuing to develop relevant podcasts and recently have created:

Do subscribe via your podcast app on your phone to access our complete range of podcasts, and catch the new ones as we release them.

General Advice

The NHS is launching a hotline to support and advise healthcare staff during the coronavirus pandemic. Volunteers from charities including Hospice UK, the Samaritans and Shout, will listen to concerns and offer psychological support. The phone line will be open between 07:00 and 23:00 every day, while the text service will be available around the clock. The phone number is 0300 131 7000 or staff can text FRONTLINE to 85258. It comes as staff face increasing pressure to care for rising numbers of patients who are seriously ill with the virus.

The government have produced an excellent guide for looking after your mental health here:

There is more guidance and assistance on the NHS employers website for what is available for NHS staff to access:

As individual physicians, we can practice strategies to increase and maintain our personal resilience. Feeling stress does not mean we are not coping well or not able to do our job.  In fact, it is a normal human response, and may be useful in allowing us to function during this difficult time.  The important thing is to manage it effectively so that stress does not become distress: Ensuring Our Own Wellbeing as We Care for Others During the COVID-19 Crisis

A short video on Coping with stress associated with COVID19

Free guide to help you to manage your worry and anxiety in these uncertain times: Living with worry and anxiety amidst global uncertainty

Helping you manage your own health and wellbeing whilst looking after others: is a national scheme of free coaching for NHS staff, set up to support through COVID19.  ​​​​​​​

A new support service for primary care staff called #LookingAfterYouToo. To access it here is the link: The aim of this service is to give you access to individually tailored coaching support that will focus on proactively supporting you by providing opportunities to process experiences, develop coping skills, deal with difficult conversations, and develop strategies for self-management in difficult circumstances.

Bereavement support line - There is a confidential bereavement support line, operated by Hospice UK and free to access from 8:00am – 8:00pm, seven days a week. A team of fully qualified and trained bereavement specialists are available to support you with bereavement and wellbeing issues relating to loss experienced through your work. You will be offered up to 3 sessions with the same counsellor and onward support to our staff mental health services if you need. Call 0300 303 4434.

Bereavement and trauma support line for our Filipino colleagues  

After engaging directly with colleagues from the Filipino community, a new NHS bereavement and trauma line, supported by a team of fully qualified and trained Tagalog speakers is now available. The confidential, free to access line is available seven days a week from 7.00 am – 11.00 pm. You do not need a referral. Call 0300 303 1115. Tagalog speaking specialist counsellors and support workers are available if colleagues:

Staff common rooms - The staff common room is an opportunity for our NHS people to come together virtually and support each other during this difficult time. The staff common rooms are a safe and supportive environment through which colleagues can continue to stay mentally well. They are open to anyone working in the NHS.  Join one of the daily virtual group sessions! ​​​​​​​

Support for GPs

Wessex LMCs have some particular support for GPs via our GP Support and Development Scheme here

The NHS England commissioned service Practitioner Health details which are available for GPs are here:

Accessed via here:

The Royal College of GPs (RCGP) have developed the following information to provide GPs support around suicide prevention:

Support for Practice Nurses

COVID-19 (Coronavirus) and your mental wellbeing:

Support for Practice Managers

Wessex LMCs is running weekly webinars (accessed here Every Wednesday at 1pm our Directors of Primary Care will be giving an update to our PMs and will be answering questions. Helene Irvine, our Practice Nurse Advisor will also be on the call. It will be a chance for PMs to share good practice and vent frustration! For those unable to join us live, we will have an audio podcast available for anyone to listen to after the event (accessed here

We also have our Practice Manager Supporters who are working as PMs right now in the middle of Covid 19 so are brilliantly placed to sympathetically understand exactly what you are going through and what pressure you are under. Do contact them via our webpage

And finally…..

The Wessex LMCs team is here to support you - do not hesitate to contact one of our Directors via if we can help in any way.

Do take care and look after yourselves.

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Updated on Monday, 3 August 2020 789 views