Office opening hours: 8.30am to 5.30pm Monday to Friday. Offices closed on Bank Holidays.
Home Menu Search

Appraisals, Coaching & HR for PMs - Audio & Video Podcasts and Recorded Webinars

You can record your reflections on this form or via your learning diary here:  ​​CQC are particularly keen to see any evidence of your listening and how you apply it.

Becoming a Practice Manager Partner

Recorded during our 2021 PM Conference, PM Supporters Nicky Wornell and Alex Kimber discuss the pros and cons of becoming a PM Partner.

Thinking again about the Administrators and Managers - July 22, 2021

Jayne Tabor, PM Supporter, chats with Louise Greenwood, Director of Education & Training, and shares different ways of structuring the admin and reception teams. Jayne illustrates a way of introducing new managers to share the responsibilities of running the practice and suggests how you can agree pay scales.

Example Management Structure

Professional Recognition of Practice Managers

With Thanks to Ockham Healthcare who recorded this podcast.

With a whopping 55% of Practice Managers intending to leave their posts in the next 12 months, this is a clear sign that there is growing discontent and therefore, a potentially huge problem for general practice that needs to be tackled sooner, rather than later. In the latest of our series of Practice Manager panels, Nicola Davies and Robyn Clark return and are this week joined by Jo Wadey, fellow Practice Manager and Chair of the West Sussex Practice Managers Association and by Carole Cusack, Director of Primary Care at Wessex LMCS to discuss the issue of continuing disregard and lack of recognition nationally for Practice Management as a profession. Where and how do Practice Managers get their concerns heard? How effective are LMCs in addressing their needs? Should there be national accreditation of Practice Managers? And the million-dollar question; is there a role for collectivism and the establishment of a union?

Practice Manager Appraisals

In this podcast Louise Greenwood, Wessex Local Education, Training and Development Manager (LEaD) tells Ben Gowland, Director, Ockham Healthcare about the activities that have been put in place to support practice managers in the area including a new appraisal system that strengthens PM appraisal and provides productive and motivating time for the appraisees (and their appraisers) whilst also identifying learning needs and allowing planning for the future.

Click on the image below to hear the audio podcast

Practice Manager Coaching

In this podcast Louise Greenwood talks to Karen Jefferies about her work as a PM Supporter, the value of coaching and what PMs may want to prioritise at the moment. You can find out more about PM coaching and mentoring here:

Click on the image below to hear the audio podcast

Ideas for future webinars & podcasts?

Do you have any feedback for us or suggestions for future video podcasts or webinars?

Please share your comments by emailing


This page appears in...

About this page...

Updated on Wednesday, 20 July 2022 905 views