Multi Source Feedback (MSF)
This will need to be performed at least once every 5 years. There is current debate about whether this will be once or twice in every 5 year cycle. The tool that will be used is about to be trialled. You will be required to identify a number of people to complete this, mainly GPs but this could also involve Practice Managers, Practices Nurses, Receptionists etc.
The purpose of this is to reflect on the results and implementation of change if that is considered appropriate.
There will be a MSF particularly designed for locums.
NFW April 09
