Education & Events
A Guide to Managing Challenging Mental Health Consultations: Practical Skills for Primary Care Clinicians
Event Summary
How do you manage a complex mental health consultation without losing control of the consultation or your own wellbeing?
Main Contact
Event Speakers & Trainers

Log into Zoom 09:15 session runs 09:30 to 12:30
Introduction
How do you manage a complex mental health consultation without losing control of the consultation or your own wellbeing?
Mental health consultations can be some of the most challenging in primary care. They can be emotionally demanding, difficult to navigate and, before you know it, you're running 30 minutes late and the next patient has been thinking up even more problems while they’ve been waiting!
Aims
This practical and interactive workshop aims to help you develop the skills and confidence to manage challenging mental health consultations safely, compassionately and effectively, while balancing the realities of time pressure and clinician wellbeing.
Content
During the session we will explore how to:
- Structure challenging mental health consultations with greater confidence
- Balance patient needs with time pressures and keep consultations focused
- Manage highly charged or conflictual consultations effectively
- Strengthen your approach to risk assessment and safety where suicide is a concern
- Support patients who are lower risk while maintaining appropriate boundaries
- Protect your own emotional wellbeing when consultations are particularly demanding
Gain practical strategies you can take straight into your next challenging consultation, helping you feel more confident, more in control and better equipped to manage patients with mental health issues
This event is not being recorded
Previous delegate feedback
"I learned some very good points from case discussions to incorporate in MH consultations."

Event Speakers & Trainers

Dr Andy Eaton is a Somerset GP Educator with over 20 years experience (in and out of hours), who is heavily involved in multi professional remote consulting training working with various GP Education Trusts and OOH Providers in the South West.
Price List
|
Name |
Description |
Price (Inc VAT) |
|
All GPs and members of staff working within GP practices in Wessex LMCs’ catchment area |
This option is for everyone working in a GP practice in Wessex LMC's catchment area, that does not fit into one of the other options on offer. |
£80.00 |
| BaNES, Swindon and Wiltshire Clinicians (excluding GPs) | Thanks to the BSW Primary Care Training Hub and to the NHSE Investment in Continual Professional Development, some clinical roles can attend fully funded. These may include Nurses, Allied Health Professionals and HCAs. | £00.00 |
| Hampshire and Isle of Wight Nurses & AHPs |
Thanks to the HIOW Primary Care Training Hub and to NHSE Investment in Continual Professional Development, certain eligible roles such as Nurses and Allied Health Professionals can attend fully funded | £00.00 |
|
Non Members |
This is the cost if you are not working in a practice in the Wessex LMCs' catchment area. | £160.00 |
Waiting List
Please be advised there are spaces available on this course unless it states otherwise. If a course is full you will be given the option to book on the waiting list. If you are on the waiting list and a place becomes available, you will be notified automatically via email, you do NOT need to contact Wessex LMCs.
Cancellations
Please note cancellations two weeks prior to the event will not be refundable, however you are very welcome to substitute another delegate to attend the course to prevent your practice missing out on the training. Any admissible cancellations will incur an administration fee of £15 if the event fee is £100 or over and £10 if the event fee is £99 or under.
Attendance Details
In certain circumstances, we will share details of attendance or non-attendance with the person who booked and/or funded this course for the delegate. If you have any objection to your attendance status being shared, please can you contact Louise Greenwood (Wessex LMCs Director of Education & Training) at least 48 hours before the start of the training at louise.greenwood@wessexlmcs.org.uk
Sponsorship
This event may be sponsored so companies have the opportunity to promote their product(s) at the start of the meeting. No sponsors have been involved in the selection of speakers, agenda items, or any other matters relating to this training. Your name and practice will be shared with the sponsor representative, but not your email address.

