Remote Consulting: What Are You Missing? Red Flags, Risk & Safety Netting for GPs & AHPs

Education & Events

Remote Consulting: What Are You Missing? Red Flags, Risk & Safety Netting for GPs & AHPs

Event Summary

This interactive workshop is for all clinicians who undertake remote consulting in hours or in the out of hours setting - and is designed to help you worry less, and hopefully sleep better at night!

Wednesday, 20 October 2027
12:30 - 14:30
Andy Eaton Zoom, Hampshire, United Kingdom

Main Contact

Lead Team
02380 253874
This training course is accessible for wheelchair users.
If you have any communication or mobility needs that the event organisers need to be aware of please contact them in advance of the course to let them know.

Event Speakers & Trainers

Dr Andy Eaton
Dr Andy Eaton
Speaker/Trainer
ZOOM ONLINE EVENT This training will be run over Zoom from an account owned by the Trainer and NOT Wessex LMCs. To participate you will need to install Zoom on your device, ensure it has a microphone, speaker, and camera. Please Note: Some trainers will no longer allow you to stay on the call if you do not have your camera operating.

Log into Zoom 12:15 session runs 12:30 to 14:30

Introduction

Can you be confident you haven't missed something serious when you can't examine the patient?

Many clinicians often find themselves worrying about missing something serious when they undertake remote consultations. This interactive workshop is for all clinicians who undertake remote consulting in hours or in the out of hours setting - and is designed to help you worry less, and hopefully sleep better at night!

Aims

This interactive and practical workshop uses real-world cases and practical strategies to help you recognise risk, manage uncertainty and make safer decisions when consulting remotely.

Objectives

The learning objectives for the session will be to: 

  • Identify and elicit red flags and consider the diagnoses you can't afford to miss
  • Prioritise the right questions when time and information are limited
  • Recognise when face-to-face assessment is needed
  • Deliver clear, effective safety-netting that goes beyond “come back if you're worried”
  • Manage clinical uncertainty and reduce the chances of an adverse outcome or complaint

Content

  • Patient safety
  • When remote consulting may not be appropriate
  • Effective communication
  • Managing uncertainty
  • Targeted questioning
  • Worst-case scenarios
  • Patient concerns
  • Safety netting
  • Cognitive biases
  • Telephone vs video vs F2F
  • Video consultations
  • Key takeaway

Identify the red flags. Manage the uncertainty. Safety-net with confidence.

Previous Delegate Feedback

"Very helpful in showing how remote consulting can be made safer during these challenging times"

This event is not being recorded

Event Speakers & Trainers

Dr Andy Eaton
Dr Andy Eaton
Trainer

Dr Andy Eaton is a Somerset GP Educator with over 20 years experience (in and out of hours), who is heavily involved in multi professional remote consulting training working with various GP Education Trusts and OOH Providers in the South West.

Price List

Name

Description

Price (Inc VAT)

All GPs and members of staff working within GP practices in Wessex LMCs’ catchment area

This option is for everyone working in a GP practice in Wessex LMC's catchment area, that does not fit into one of the other options on offer.

£50.00

Non Members

This is the cost if you are not working in a practice in the Wessex LMCs' catchment area. £100.00

Waiting List

Please be advised there are spaces available on this course unless it states otherwise. If a course is full you will be given the option to book on the waiting list. If you are on the waiting list and a place becomes available, you will be notified automatically via email, you do NOT need to contact Wessex LMCs. 

Cancellations

Please note cancellations two weeks prior to the event will not be refundable, however you are very welcome to substitute another delegate to attend the course to prevent your practice missing out on the training. Any admissible cancellations will incur an administration fee of £15 if the event fee is £100 or over and £10 if the event fee is £99 or under.

Attendance Details

In certain circumstances, we will share details of attendance or non-attendance with the person who booked and/or funded this course for the delegate. If you have any objection to your attendance status being shared, please can you contact Louise Greenwood (Wessex LMCs Director of Education & Training) at least 48 hours before the start of the training at louise.greenwood@wessexlmcs.org.uk

Sponsorship

This event may be sponsored so companies have the opportunity to promote their product(s) at the start of the meeting. No sponsors have been involved in the selection of speakers, agenda items, or any other matters relating to this training. Your name and practice will be shared with the sponsor representative, but not your email address.

Further Dates