NHS App: A Guide for Practice Staff

Education & Events

NHS App: A Guide for Practice Staff

Event Summary

This training will help staff understand how the NHS App works, its key features, how to support patients in using the NHS App, and the benefits to both patients and the practice.

Tuesday, 27 April 2027
09:30 - 11:00
Zoom Online Event

Main Contact

Lead Team
02380 253874
This training course is accessible for wheelchair users.
If you have any communication or mobility needs that the event organisers need to be aware of please contact them in advance of the course to let them know.

Event Speakers & Trainers

Mr Ben Scorer
Mr Ben Scorer
Speaker/Trainer
ZOOM ONLINE EVENT To participate you will need to install Zoom on your device, ensure it has a microphone, speaker, and camera. Please Note: Some trainers will no longer allow you to stay on the call if you do not have your camera operating without good reason. If this is the case you will not be reimbursed.

Log into Zoom 09:15 session runs 09:30 to 11:00 

Introduction

The majority of general practices in England now use the NHS App. This virtual training session aimed at all staff looks takes a closer look.

Aims

Understand how the NHS App works, its key features, how to support patients in using the NHS App, and the benefits to both patients and the practice.

Objectives

  • Learn what features of the App have evolved over time and why
  • Understand the registration process and how to troubleshoot
  • Understand what hub pages are (Home, Services, Your Health, Messages)
  • Gain an understanding of how the NHS App can help your practice
  • Understand through lived experiences how the App increases productivity and reduces overheads
  • Learn how the App can help overcome the barriers to digital inclusion

Content

This session covers the evolution of the NHS App and its key features, the registration process and troubleshooting tips, and an overview of the main hub pages (Home, Services, Your Health, Messages). It explores how the App supports practices by improving productivity and reducing overheads, highlights patient experiences, and considers how it can help overcome barriers to digital inclusion.

This event is not being recorded

Event Speakers & Trainers

Mr Ben Scorer
Mr Ben Scorer

Ben is a specialist GP Practice Digital Consultant focused on helping GP Practices enhance their digital processes across all aspects of their Practice, which will help increase their revenues and profits.

Ben has been working within NHS Primary Care for over a decade and as a former GP Practice & Business Manager, he has a wealth of experience (across a large number of primary care roles).

Price List 

Name

Description

Price (Inc VAT)

All GPs and members of staff working within GP practices in Wessex LMCs’ catchment area

This option is for everyone working in a GP practice in Wessex LMC's catchment area, that does not fit into one of the other options on offer.

£100.00

Non Members

This is the cost if you are not working in a practice in the Wessex LMCs' catchment area. £200.00

Waiting List

Please be advised there are spaces available on this course unless it states otherwise. If a course is full you will be given the option to book on the waiting list. If you are on the waiting list and a place becomes available, you will be notified automatically via email, you do NOT need to contact Wessex LMCs. 

Cancellations

Please note cancellations two weeks prior to the event will not be refundable, however you are very welcome to substitute another delegate to attend the course to prevent your practice missing out on the training. Any admissible cancellations will incur an administration fee of £15 if the event fee is £100 or over and £10 if the event fee is £99 or under.

Attendance Details

In certain circumstances, we will share details of attendance or non-attendance with the person who booked and/or funded this course for the delegate. If you have any objection to your attendance status being shared, please can you contact Louise Greenwood (Wessex LMCs Director of Education & Training) at least 48 hours before the start of the training at louise.greenwood@wessexlmcs.org.uk

Sponsorship

This event may be sponsored so companies have the opportunity to promote their product(s) at the start of the meeting. No sponsors have been involved in the selection of speakers, agenda items, or any other matters relating to this training. Your name and practice will be shared with the sponsor representative, but not your email address.

Further Dates

NHS App: A Guide for Practice Staff
1 December
09:30 - 11:00
Zoom Online Event
Event Information

Introduction

This training will help staff understand how the NHS App works, its key features, how to support patients in using the NHS App, and the benefits to both patients and the practice.

NHS App: A Guide for Practice Staff
28 September
09:30 - 11:00
Zoom Online Event
Event Information

Introduction

This training will help staff understand how the NHS App works, its key features, how to support patients in using the NHS App, and the benefits to both patients and the practice.