CQC Essentials for Managers

Education & Events

CQC Essentials for Managers

Event Summary

This session has been designed To provide managers with the knowledge and understanding of what is required to prepare effectively for a CQC assessment.

Tuesday, 5 October 2027
09:30 - 11:30
Zoom Online Event

Main Contact

Lead Team
02380 253874
This training course is accessible for wheelchair users.
If you have any communication or mobility needs that the event organisers need to be aware of please contact them in advance of the course to let them know.

Event Speakers & Trainers

Ms Rathai Thevananth
Ms Rathai Thevananth
Speaker/Trainer
ZOOM ONLINE EVENT To participate you will need to install Zoom on your device, ensure it has a microphone, speaker, and camera. Please Note: Some trainers will no longer allow you to stay on the call if you do not have your camera operating without good reason. If this is the case you will not be reimbursed.

Log into Zoom 09:15 session runs 09:30 to 11:30Β 

Introduction

This session has been designed for current, new, and aspiring managers, registered managers and responsible persons.

Aims

To provide managers with the knowledge and understanding of what is required to prepare effectively for a CQC assessment across a range of subjects, including guidance on how to avoid pitfalls commonly experienced during assessments.

Objectives

  • Understand how to effectively prepare for a CQC inspection.
  • Learn how to align evidence to quality statements and how to collate and share evidence.
  • Understand the need for effective policy management and an extant policy library.
  • Gain an overview of effective HR record keeping, including the significance of aligning individual roles and responsibilities to job descriptions.
  • Understand the training requirements in general practice, the need for a training matrix, and the significance of individual specialist training requirements.
  • Gain an overview of effective management processes in relation to risks and issues, alerts, complaints, feedback, significant events, and premises and equipment.

Content

  • Key questions and quality statements
  • Collating and sharing evidence
  • Policy management
  • Record keeping (including HRM)
  • Job descriptions and responsibilities
  • Training
  • Risk management
  • Compliance

Previous Delegate Feedback

"The trainer gave good examples of how to evidence the work that practices are doing (or should be doing) against each quality statement, so a really good course for PMs relatively new to practice as well as a useful refresher for more experienced managers"

This event is not being recorded

Event Speakers & Trainers

Ms Rathai Thevananth
Ms Rathai Thevananth

Rathai has a degree in Biomedical Science (Hons) and has completed her NHS leadership course with the Leadership Academy and is a UCL Quality Improvement fellow, a Dementia Awareness trainer and End of Life Care trainer. She is also a managing partner for a practice in North London which she established in 1998 and a mentor and trainer for Primary care staff. In her previous roles she has been a commissioner for the CCG when they were first established where she was commended by NHSE on her work for establishing local PPG Board membership level. She has worked with the Care Quality Commission (CQC) since 2013 and has conducted 100 CQC inspections to date. In her consultancy work she delivers training in various topics for primary care, CQC seminars and carries out mock inspections, remedial and breach notice work for practices. She is passionate about primary care and sharing best practice and is now an NHSE accredited Multiprofessional Educator.

Price List

Name

Description

Price (Inc VAT)

All GPs and members of staff working within GP practices in Wessex LMCs’ catchment area

This option is for everyone working in a GP practice in Wessex LMC's catchment area, that does not fit into one of the other options on offer.

£100.00

Non Members

This is the cost if you are not working in a practice in the Wessex LMCs' catchment area. £200.00

Waiting List

Please be advised there are spaces available on this course unless it states otherwise. If a course is full you will be given the option to book on the waiting list. If you are on the waiting list and a place becomes available, you will be notified automatically via email, you do NOT need to contact Wessex LMCs. 

Cancellations

Please note cancellations two weeks prior to the event will not be refundable, however you are very welcome to substitute another delegate to attend the course to prevent your practice missing out on the training. Any admissible cancellations will incur an administration fee of £15 if the event fee is £100 or over and £10 if the event fee is £99 or under.

Attendance Details

In certain circumstances, we will share details of attendance or non-attendance with the person who booked and/or funded this course for the delegate. If you have any objection to your attendance status being shared, please can you contact Louise Greenwood (Wessex LMCs Director of Education & Training) at least 48 hours before the start of the training at louise.greenwood@wessexlmcs.org.uk

Sponsorship

This event may be sponsored so companies have the opportunity to promote their product(s) at the start of the meeting. No sponsors have been involved in the selection of speakers, agenda items, or any other matters relating to this training. Your name and practice will be shared with the sponsor representative, but not your email address.

Further Dates

CQC Essentials for Managers
26 November
09:30 - 11:30
Zoom Online Event
Event Information

Introduction

To provide managers with the knowledge and understanding of what is required to prepare effectively for a CQC assessment.