Education & Events
Delegation, Supervision and Effective 1:1 Performance Reviews
Event Summary
This one day virtual course helps non clinical team leaders and practice managers to delegate confidently, supervise staff effectively and hold structured, coaching style 1:1 performance conversations.
Main Contact
Event Speakers & Trainers
Log into Zoom 09:15 session runs 09:30 to 16:00
Introduction
This oneβday virtual course helps nonβclinical team leaders and practice managers to delegate confidently, supervise staff effectively and hold structured, coachingβstyle 1:1 performance conversations.
Aims & Objectives
By the end of the course, participants will be able to:
- DefineΒ and differentiate appraisal/PDR, PDP, CPD and performance management, and explain how delegation and supervision underpin effective performance and development across the year.
- UseΒ coachingβinformed delegation, applying tools such as the skillβwill matrix and COMβB to decide what to delegate, to whom and how, so that tasks stretch staff appropriately without overwhelming them.
- Structure supervisionΒ as an ongoing, twoβway process that uses open questions, listening and simple behavioural tools (team charters, perceptions model, 360βstyle input) to review workload, behaviours and progress, not just tasks.
- Identify and respondΒ to different motivation and performance patterns in their team β including plateaus and outliers β using coaching conversations to explore what is βunder the surfaceβ and to coβcreate realistic next steps.
- Plan and conductΒ 1:1 performance reviews that build on the yearβs delegation and supervision (so there are no surprises), using advance preparation, balanced PAIDβstyle feedback and jointly agreed objectives and development activities.
Content
This course clarifies core concepts such as appraisal/PDR, PDP, CPD and performance management, then focuses on how leaders can use ongoing delegation and supervision to maintain excellence, prevent performance plateaus and support continuous development.
Using tools such as the perceptions model, team charters, the skillβwill matrix, COMβB and a structured feedback approach, participants learn how to match tasks to people, agree behavioural expectations, check in on progress and wellbeing, and address issues early through supportive coaching conversations.
Formal appraisals are then framed as a natural extension of this process β a planned opportunity to consolidate objectives, review behaviours and celebrate achievements, with βno surprisesβ because issues have already been surfaced and discussed through regular supervision.
This event is not being recordedΒ
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Event Speakers & Trainers
Paul established Striding Edge as a primary care training company in 1998 and has developed a company with a reputation for making a difference, focusing on engaging training techniques in course delivery.
Paul is passionate about adding value in his work with others. His training style is interactive and light-hearted, with a focus on delivering content through high quality group conversations and plenty of fun. Learning is at its most effective when participants work it out for themselves, and Paul’s skill is in guiding conversations to enable self-learning and awareness to occur.
Price List
|
Name |
Description |
Price (Inc VAT) |
|
All GPs and members of staff working within GP practices in Wessex LMCs’ catchment area |
This option is for everyone working in a GP practice in Wessex LMC's catchment area, that does not fit into one of the other options on offer. |
£260.00 |
|
Non Members |
This is the cost if you are not working in a practice in the Wessex LMCs' catchment area. | £520.00 |
Waiting List
Please be advised there are spaces available on this course unless it states otherwise. If a course is full you will be given the option to book on the waiting list. If you are on the waiting list and a place becomes available, you will be notified automatically via email, you do NOT need to contact Wessex LMCs.
Cancellations
Please note cancellations two weeks prior to the event will not be refundable, however you are very welcome to substitute another delegate to attend the course to prevent your practice missing out on the training. Any admissible cancellations will incur an administration fee of £15 if the event fee is £100 or over and £10 if the event fee is £99 or under.
Attendance Details
In certain circumstances, we will share details of attendance or non-attendance with the person who booked and/or funded this course for the delegate. If you have any objection to your attendance status being shared, please can you contact Louise Greenwood (Wessex LMCs Director of Education & Training) at least 48 hours before the start of the training at louise.greenwood@wessexlmcs.org.uk
Sponsorship
This event may be sponsored so companies have the opportunity to promote their product(s) at the start of the meeting. No sponsors have been involved in the selection of speakers, agenda items, or any other matters relating to this training. Your name and practice will be shared with the sponsor representative, but not your email address.
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