Education & Events
Change Management for Non-Clinical Leaders
Event Summary
This one day virtual course introduces non clinical team leaders and practice managers to a structured, step by step approach to leading change in general practice, based on John Kotter’s 8 step change model.
Main Contact
Event Speakers & Trainers
Log into Zoom 09:15 session runs 09:30 to 16:00
Introduction
This one‑day virtual course introduces non‑clinical team leaders and practice managers to a structured, step‑by‑step approach to leading change in general practice, based on John Kotter’s 8‑step change model.
Aims & Objectives
By the end of the course, participants will be able to:
- Describe the key stages in a structured change model (Kotter’s 8 steps) and how these apply to changes in general practice settings.
- Assess the level of urgency, buy‑in and potential barriers around a change they are involved in, and identify practical actions to strengthen the case for change.
- Develop a simple, clear vision and set of messages for a change project, and plan how to communicate these consistently to different stakeholders.
- Identify likely obstacles and sources of resistance (people, processes, structures) and outline strategies to remove or reduce these.
- Plan quick wins and longer‑term steps to build momentum, avoid “early victory†traps, and anchor successful changes into team or practice culture.
Content
This course explores how to create a genuine sense of urgency, build a coalition for change, develop and communicate a clear vision, and then remove obstacles, create quick wins, and embed new ways of working into everyday culture.
Through discussion, reflection and primary‑care‑focused examples, participants learn how to move from “managing tasks†to actively leading change, engaging their teams and sustaining improvements rather than seeing them slip back over time
This event is not being recordedÂ
Event Speakers & Trainers
Paul established Striding Edge as a primary care training company in 1998 and has developed a company with a reputation for making a difference, focusing on engaging training techniques in course delivery.
Paul is passionate about adding value in his work with others. His training style is interactive and light-hearted, with a focus on delivering content through high quality group conversations and plenty of fun. Learning is at its most effective when participants work it out for themselves, and Paul’s skill is in guiding conversations to enable self-learning and awareness to occur.
Price List
|
Name |
Description |
Price (Inc VAT) |
|
All GPs and members of staff working within GP practices in Wessex LMCs’ catchment area |
This option is for everyone working in a GP practice in Wessex LMC's catchment area, that does not fit into one of the other options on offer. |
£260.00 |
|
Non Members |
This is the cost if you are not working in a practice in the Wessex LMCs' catchment area. | £520.00 |
Waiting List
Please be advised there are spaces available on this course unless it states otherwise. If a course is full you will be given the option to book on the waiting list. If you are on the waiting list and a place becomes available, you will be notified automatically via email, you do NOT need to contact Wessex LMCs.
Cancellations
Please note cancellations two weeks prior to the event will not be refundable, however you are very welcome to substitute another delegate to attend the course to prevent your practice missing out on the training. Any admissible cancellations will incur an administration fee of £15 if the event fee is £100 or over and £10 if the event fee is £99 or under.
Attendance Details
In certain circumstances, we will share details of attendance or non-attendance with the person who booked and/or funded this course for the delegate. If you have any objection to your attendance status being shared, please can you contact Louise Greenwood (Wessex LMCs Director of Education & Training) at least 48 hours before the start of the training at louise.greenwood@wessexlmcs.org.uk
Sponsorship
This event may be sponsored so companies have the opportunity to promote their product(s) at the start of the meeting. No sponsors have been involved in the selection of speakers, agenda items, or any other matters relating to this training. Your name and practice will be shared with the sponsor representative, but not your email address.
Further Dates
Related Events
Introduction
Our ‘How to…’ modules are aimed at decision makers and leaders, partners and all GPs and FULLY FUNDED by the levy for Wessex Practices
Introduction
During times of limited resources and increasing patient expectations, frontline staff, as the first point of contact, play a crucial role as the friendly interface between practice and patients, enabling the patient journey to be as supportive, effective and stress free as possible
Introduction
This workshop will cover how team leaders can consider all populations groups when starting signposting or how to include them to promote it to other patients.
Introduction
This virtual course will suit recently appointed practice managers who are new to the NHS, deputy practice managers or those aspiring to be practice managers.
Introduction
Great Team Leaders help people grow in General Practice.
Introduction
Our ‘How to…’ modules are aimed at decision makers and leaders, partners and all GPs and FULLY FUNDED by the levy for Wessex Practices.
Introduction
This virtual course will suit recently appointed practice managers who are new to the NHS, deputy practice managers or those aspiring to be practice managers.
Introduction
Our ‘How to…’ modules are aimed at decision makers and leaders, partners and all GPs and FULLY FUNDED by the levy for Wessex Practices.
Introduction
This virtual course will suit recently appointed practice managers who are new to the NHS, deputy practice managers or those aspiring to be practice managers
Introduction
A managers guide to discipline and grievance.
Introduction
Thoughtfully condensed in to 2 x 2-hour interactive sessions, this training is for anyone interested in having more productive, effective and energising meetings.
Introduction
Understand the complaints process and what is legally required of you
Introduction
Keeping staff is far more effective (and cheaper) than recruitment, come and learn how to do it.
Introduction
This 2hr session will help you understand why it is important to communicate to your patients and how to convey important messages through the media, whether talking about issues affecting your surgery or local health matters.
Introduction
This virtual course will suit recently appointed practice managers who are new to the NHS, deputy practice managers or those aspiring to be practice managers
Introduction
Our ‘How to…’ modules are aimed at decision makers and leaders, partners and all GPs and FULLY FUNDED by the levy for Wessex Practices.
Introduction
Our ‘How to…’ modules are aimed at decision makers and leaders, partners and all GPs and FULLY FUNDED by the levy for Wessex Practices.
Introduction
Our ‘How to…’ modules are aimed at decision makers and leaders, partners and all GPs and FULLY FUNDED by the levy for Wessex Practices.
Introduction
This virtual course will suit recently appointed practice managers who are new to the NHS, deputy practice managers or those aspiring to be practice managers
Introduction
This virtual course will suit recently appointed practice managers who are new to the NHS, deputy practice managers or those aspiring to be practice managers
Introduction
This session has been designed for current, new, and aspiring managers, registered managers and responsible persons.
Introduction
This virtual course will suit recently appointed practice managers who are new to the NHS, deputy practice managers or those aspiring to be practice managers
Introduction
This session has been designed for those new and aspiring leaders within general practice, including those in supervisory positions.
Introduction
An enlightening session developed for those in supervisory and line management positions
Introduction
This dynamic session has been specifically developed for experienced leaders/managers working in general practice.
Introduction
This session has been specifically developed for staff with responsibilities for managing digital communications channels.
Introduction
This informative half-day workshop has been designed for those who are new to general practice whether they are clinicians or nor, senior in their role or just starting out.
Introduction
To provide managers with the knowledge and understanding of what is required to prepare effectively for a CQC assessment.
Introduction
This session has been designed for those new and aspiring leaders within general practice, and shows learners how to apply the NHS leadership model to their work.
Introduction
To provide managers with the knowledge and understanding of what is required to prepare effectively for a CQC assessment.
Introduction
This session will help delegates understand the structure of integrated neighbourhood teams and how they unite the multidisciplinary teams working in various organisations.
Introduction
To provide managers with the knowledge and understanding of what is required to prepare effectively for a CQC assessment.
Introduction
To provide managers with the knowledge and understanding of what is required to prepare effectively for a CQC assessment.
Introduction
This session has been designed for those new and aspiring leaders within general practice, and shows learners how to apply the NHS leadership model to their work.
Introduction
This dynamic session has been specifically developed for experienced leaders/managers working in general practice.
Introduction
This session will help delegates understand the structure of integrated neighbourhood teams and how they unite the multidisciplinary teams working in various organisations.
Introduction
This ideas-packed session looks at ways to grow, inspire, communicate and get the most from your practice PPG.
Introduction
This dynamic session has been specifically developed for experienced leaders/managers working in general practice.
Introduction
This virtual course will suit recently appointed practice managers who are new to the NHS, deputy practice managers or those aspiring to be practice managers.
Introduction
This virtual course will suit recently appointed practice managers who are new to the NHS, deputy practice managers or those aspiring to be practice managers.
Introduction
This virtual course will suit recently appointed practice managers who are new to the NHS, deputy practice managers or those aspiring to be practice managers.
Introduction
Cherith Simmonds & the Institute of Leadership & Management have co-ordinated with Wessex LMCs to access funding for Senior Leaders in General Practice to achieve a degree level course in Senior Leadership worth £14,000. This is your chance to find out how you can access this valuable training opportunity.
Introduction
A FULLY FUNDEDÂ Level 5 Leadership &Â Management Apprenticeship. The new programme for 2026 will incorporate AI! This Q&A session is your chance to find out more.
Introduction
Cherith Simmonds & the Institute of Leadership & Management have co-ordinated with Wessex LMCs to access funding for Senior Leaders in General Practice to achieve a degree level course in Senior Leadership worth £14,000. This is your chance to find out how you can access this valuable training opportunity.
Introduction
To provide managers with the knowledge and understanding of what is required to prepare effectively for a CQC assessment.
Introduction
This FULLY FUNDED webinar is aimed at GPs, Practice & PCN Management, Partners and decision makers in Wessex Practices.
Introduction
Ever wondered what insurance you need? Ever considered what the indemnity costs cover? Worried about cyber and data breaches – what are your liabilities for this?
Introduction
Join us for an exclusive live, interactive MS TEAMS webinar with representatives from CQC designed specifically for Wessex Practice Managers
Introduction
Worried about cyber and data breaches – what are your liabilities for this?
Introduction
Whether you are a new Practice Manager or the next step on your Career path is to be a Practice Manager – it is important that you become operationally effective as soon as possible. This course will help you do just that.
Introduction
Whether you are a new Practice Manager or the next step on your Career path is to be a Practice Manager – it is important that you become operationally effective as soon as possible. This course will help you do just that.
Introduction
Whether you are a new Practice Manager or the next step on your Career path is to be a Practice Manager – it is important that you become operationally effective as soon as possible. This course will help you do just that.
Introduction
This one day virtual course helps non clinical team leaders and practice managers to delegate confidently, supervise staff effectively and hold structured, coaching style 1:1 performance conversations.
Introduction
This session has been designed To provide managers with the knowledge and understanding of what is required to prepare effectively for a CQC assessment.
Introduction
Interface working is a vital part of delivering joined-up patient care, yet navigating this day to day can feel challenging for clinicians on both sides. This session provides a unique opportunity for primary and secondary care colleagues to engage across the interface to contribute to discussion, share learning and build stronger working relationships with a focus on the HIOW interface document.
Introduction
This session has been designed for those new and aspiring leaders within general practice, and shows learners how to apply the NHS leadership model to their work.
Introduction
This dynamic session has been specifically developed for experienced leaders/managers working in general practice.
Introduction
This session will help delegates understand the structure of integrated neighbourhood teams and how they unite the multidisciplinary teams working in various organisations.
Introduction
Practices across BSW are increasingly asking what the recent changes to Advice & Guidance (A&G), referral pathways and emerging Single Points of Access (SPoA) mean in practice. To support practices, the BSW LMC Committee has developed a document which will be discussed during this webinar.