Education & Events
NHS App: A Guide for Practice Staff
Event Summary
This training will help staff understand how the NHS App works, its key features, how to support patients in using the NHS App, and the benefits to both patients and the practice.
Main Contact
Event Speakers & Trainers

Log into Zoom 09:15 session runs 09:30 to 11:00Â
Introduction
The majority of general practices in England now use the NHS App. This virtual training session aimed at all staff looks takes a closer look.
Aims
Understand how the NHS App works, its key features, how to support patients in using the NHS App, and the benefits to both patients and the practice.
Objectives
- Learn what features of the App have evolved over time and why
- Understand the registration process and how to troubleshoot
- Understand what hub pages are (Home, Services, Your Health, Messages)
- Gain an understanding of how the NHS App can help your practice
- Understand through lived experiences how the App increases productivity and reduces overheads
- Learn how the App can help overcome the barriers to digital inclusion
Content
This session covers the evolution of the NHS App and its key features, the registration process and troubleshooting tips, and an overview of the main hub pages (Home, Services, Your Health, Messages). It explores how the App supports practices by improving productivity and reducing overheads, highlights patient experiences, and considers how it can help overcome barriers to digital inclusion.
This event is not being recorded

Event Speakers & Trainers

Ben is a specialist GP Practice Digital Consultant focused on helping GP Practices enhance their digital processes across all aspects of their Practice, which will help increase their revenues and profits.
Ben has been working within NHS Primary Care for over a decade and as a former GP Practice & Business Manager, he has a wealth of experience (across a large number of primary care roles).
Price List
|
Name |
Description |
Price (Inc VAT) |
|
All GPs and members of staff working within GP practices in Wessex LMCs’ catchment area |
This option is for everyone working in a GP practice in Wessex LMC's catchment area, that does not fit into one of the other options on offer. |
£79.00 |
|
Non Members |
This is the cost if you are not working in a practice in the Wessex LMCs' catchment area. | £158.00 |
Waiting List
Please be advised there are spaces available on this course unless it states otherwise. If a course is full you will be given the option to book on the waiting list. If you are on the waiting list and a place becomes available, you will be notified automatically via email, you do NOT need to contact Wessex LMCs.
Refunds
All delegate fees are non-refundable, however, if it has been agreed that a refund is possible, it will be subject to an administration charge of £5 for delegate fees of £100 or less, or £10 for delegate fees more than £100.
Attendance Details
In certain circumstances, we will share details of attendance or non-attendance with the person who booked and/or funded this course for the delegate. If you have any objection to your attendance status being shared, please can you contact Louise Greenwood (Wessex LMCs Director of Education & Training) at least 48 hours before the start of the training at louise.greenwood@wessexlmcs.org.uk
Sponsorship
This event may be sponsored so companies have the opportunity to promote their product(s) at the start of the meeting. No sponsors have been involved in the selection of speakers, agenda items, or any other matters relating to this training. Your name and practice will be shared with the sponsor representative, but not your email address.

